Johnattan Cortes

Addressed emergency maintenance requests during off-hours to ensure resident safety and comfort.

• Provide general maintenance support for facility and residents.
• Use electronic work order system to track maintenance requests.
• Complete duties in a timely, effective, and cost-efficient manner.
• Work with vendors and contractors who provide repair or service support to facility.
• Clean equipment throughout facility, prepare vacated apartments, and replace light bulbs and filters.
• Support renovation and remodeling work by delivering materials and reporting needed stock for job completion.
• Recorded details of maintenance tasks on apartment forms to keep residents informed.
• Keep accurate records of time and work scope on work order request forms.
• Provide courteous assistance to residents, co-workers, and visitors while representing facility in professional manner.
• Use basic carpentry skills to hang pictures, bulletin boards, hot files, and similar items.
• Maintain professional relationships with co-workers, superiors, residents, and visitors.
• Followed fire and safety procedures and used personal protective equipment.

• Supported operations by working irregular hours and completing lighting project work at Georgia King Village in Newark, NJ.
• Helped manage crew of electricians and laborers to complete electrical scope for project.
• Kept work compliant with code requirements through safe work practices and inspection readiness.
• Processed invoices for materials and special project costs to help keep project within budget.
• Coordinated daily work orders and trade assignments.
• Maintained detailed progress records to meet strict deadlines and adjust plans.

• Reviewed documents for accuracy, completeness, and compliance with established procedures.
• Prepared and processed complex reports, forms, and documents.
• Compiled and tabulated statistical and financial data.
• Provided specialized information and support to other departments on assigned department policies and procedures.
• Established and maintained departmental records and files.
• Assisted with coordination of department tasks and activities.
• Supported research and resolution of difficult problems and discrepancies.
• Assigned tasks to workers based on their skill sets and monitored their performance levels.
• Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
• Cycled product out of locations to keep inventory records accurate.
• Entered order, shipment, and inventory data into retail tracking systems.
• Reviewed records for errors and updated information in company databases.
• Reconciled discrepancies between physical inventory and computer records.
• Supervised distribution center receiving, picking, packing, and shipping workflows.

• Transported crew and tools to job locations, facilitating efficient project execution.
• Operated grapple chipper on job sites to efficiently process wood waste.
• Used chain saws for tree trimming and removal to maintain safe environments.
• Performed maintenance on chainsaws and wood chipper to ensure optimal performance.
• Raked work-related debris to ensure clean and safe job sites.