JOHN AUSTIN PUGH
Account Management
Newport,KY
Summary
Austin is a highly accomplished professional with over 8+ years of expertise in program management, supply chain leadership, risk mitigation, account management, sales, and business development across diverse industries, from Aerospace to Real Estate investing, showcasing his exceptional versatility in any environment. He possesses a proven track record of successfully driving cross-functional teams to achieve collective business metrics, lean ideologies, and operational efficiency. Austin's unwavering focus on building strong client relationships has instilled him with the confidence to consistently surpass business objectives. His exceptional problem-solving skills, adaptability, and ability to foster goal-oriented cohesive teams are the cornerstones of his successful career.
Overview
9
9
years of professional experience
Work History
Sales Account Executive
Paycor
Cincinnati, OH
09.2023 - Current
- Exceeded monthly sales quotas consistently, achieving 120% or better of target goals through strategic planning and execution.
- Built and managed a multifaceted sales pipeline, optimizing the flow of prospects from lead generation to closing, enhancing pipeline velocity and conversion rates.
- Expertly applied the MEDDIC sales methodology to qualify prospects and guide them through complex sales cycles, increasing deal predictability and success rates.
- Strengthened and deepened client relationships post-sale, ensuring high satisfaction levels and cultivating opportunities for upsells and ongoing partnerships.
- Leveraged industry insights and solution-based selling techniques to address specific client needs, resulting in a 94% client retention rates.
- Coordinated cross-functional teams to tailor proposals and solutions, ensuring alignment with client objectives and driving a 43% close rate.
- Conducted regular sales training sessions on the MEDDIC approach and hosted deep dives into previous sales scenarios to identify areas for improvement that significantly improved both my personal and the collective teams overall sales effectiveness and knowledge to help grow company marketshare.
STAFF CONSULTANT
Systems Evolutions Incorporated
01.2023 - 07.2023
- Developed and managed complex business solutions for Johnson & Johnson Senior Executives, focusing on supply chain optimization and efficiency.
- Implemented SCRUM operations to effectively coordinate go-to-market objectives and milestones with cross-functional teams, resulting in streamlined project execution.
- Oversaw sub-tier suppliers, ensuring seamless material flow and allocation that aligned with build schedules and testing requirements, enhancing overall project efficiency and Supply-chain quality.
- Cultivated and nurtured key relationships with suppliers, engineers, and executives, fostering a collaborative environment and shared vision for successful project outcomes.
LEAD MATERIALS PLANNING AND EXECUTION SPECIALIST
GE Aviation
11.2021 - 12.2022
- Facilitated seamless communication between engineering, manufacturing programs, engine assembly facilities, quality, and logistics to ensure material availability and allocation for projects. Fostered collaboration and shared vision among stakeholders to achieve project objectives.
- Successfully oversaw the delivery of 57 engines, contributing significantly to the generation of $176.7M in revenue for the business.
- Streamlined part delivery among multiple international suppliers through the application of LEAN principles, resulting in a remarkable 100% on-time delivery performance to customers in 2022.
- Led collaborative teams in driving efficient production improvements and implementing production controls, effectively improving tact time in international assembly shops.
SUPPLY CHAIN MANAGER
PROCTER & GAMBLE
01.2021 - 11.2021
- Spearheaded network optimization initiatives, focusing on warehousing and transportation design and spend to enhance overall supply chain efficiency and cost-effectiveness.
- Led and managed multi-functional teams across three critical warehouses within the network, successfully streamlining existing processes and implementing new operating strategies for improved performance.
- Conducted in-depth analyses of transportation design, leading to reduced spend and increased material flow, resulting in higher customer satisfaction and market share growth.
- Effectively communicated identified inefficiencies within the business to leadership and played a key role in developing and executing action plans for continuous improvement.
FULFILLMENT LEADER
GE Aviation
02.2019 - 08.2020
- Orchestrated and led cross-functional teams both domestically and internationally to align material allocation, engineering, compliance, and assembly operations with the build schedule, meeting customer need dates effectively.
- Engaged in strategic discussions with senior leadership within GE and external customers, providing timely updates on build schedules and presenting comprehensive risk mitigation plans to ensure on-time delivery and deliver high-quality engines.
- Led process improvement projects at internal assembly sites, specifically Celma, Brazil, and Strother, Kansas, to establish and maintain continuous improvement practices and uphold the highest standards of quality throughout operations.
- Directly oversaw and led assembly and engineering teams, prioritizing customer needs and product quality at the forefront of projects, resulting in enhanced customer satisfaction.
- Implemented risk mitigation projects to proactively address potential schedule slips, minimizing their impact on business operations.
LEAD SOURCING SPECIALIST
GE Aviation
04.2017 - 01.2019
- Managed and oversaw 300+ commercial and military engine parts within a diverse portfolio of Air Frame suppliers, ensuring compliance with quality standards and agreed-upon purchase order terms.
- Facilitated successful negotiations for new purchase orders with both new and existing suppliers, aligning with engineering specifications, customer demand, and purchasing requirements to optimize procurement outcomes.
- Proactively identified, assessed, and mitigated risks related to schedule needs, preventing customer delays and safeguarding internal business metrics.
- Focused efforts on improving supplier performance in terms of on-time delivery, quality, and production, resulting in enhanced efficiency and effectiveness of the internal network of sub-tier suppliers.
FOUNDER AND SALES MANAGER
REALM PROPERTIES LLC
01.2020 - Current
- Founded and established a successful real estate investment company focused on residential and commercial properties.
- Led and managed sales activities, setting sales targets, and implementing effective strategies to exceed revenue goals.
- Identified and analyzed potential investment properties, conducting due diligence to assess profitability and risks.
- Built and maintained strong relationships with clients, investors, and partners to foster long-term business partnerships and repeat business.
- Negotiated and closed complex real estate deals, ensuring favorable terms and maximizing returns for the company.
- Developed and executed marketing initiatives to promote the company's brand and attract potential clients and investors.
- Implemented efficient systems and processes to streamline operations and enhance the company's overall efficiency.
- Conducted market research and analysis to identify emerging trends and investment opportunities.
AIRCRAFT MATERIAL DISTRIBUTION
GE Aviation
08.2015 - 03.2017
- Efficiently received, packed, and shipped material orders from an extensive network of internal and external customers, ensuring on-time delivery in accordance with customer needs.
- Implemented new LEAN projects to optimize distribution processes, emphasizing continuous improvement to achieve higher standards of efficiency and effectiveness.
- Successfully built, managed, and expanded the internal transportation network in close collaboration with logistics teams, resulting in streamlined operations and improved delivery capabilities.
- Maintained healthy inventory levels by managing SAP orders, proactively preventing any gaps in delivery and minimizing customer impact.
Education
Bachelor's - Political Science
UNIVERSITY OFKENTUCKY
Lexington2015
Bachelor of Arts - Business Management
Transylvania University
Lexington, KY2012
Skills
- Oracle/SAP
- Detail oriented
- LEAN operations
- SCRUM
- Agile management
- Risk mitigation
- Supply Chain Management
- Project Management
- Account Relationship Management
- Business Solutions Development
- Relationship Cultivation
- Communication and Transparency
Avid Outdoorsman, Fitness enthusiast and dog parent
I love to do anything and everything outdoors, from archery to mountain biking and fishing to hiking. I share this love of the outdoors from a very young age and have a strong passion for nature.
Fitness has always been a pivotal focus in my life. From playing 3 sports year-round from 4 years old I learned that sports and physical activity instill leadership and collaboration as well as dedication and determination in all aspects of life.
Kona, my dog, is the matriarch our family (kidding, but really) and she is the reason I focus on being happy, smiley and cheerful everyday.
Timeline
Sales Account Executive
Paycor
09.2023 - Current
STAFF CONSULTANT
Systems Evolutions Incorporated
01.2023 - 07.2023
LEAD MATERIALS PLANNING AND EXECUTION SPECIALIST
GE Aviation
11.2021 - 12.2022
SUPPLY CHAIN MANAGER
PROCTER & GAMBLE
01.2021 - 11.2021
FOUNDER AND SALES MANAGER
REALM PROPERTIES LLC
01.2020 - Current
FULFILLMENT LEADER
GE Aviation
02.2019 - 08.2020
LEAD SOURCING SPECIALIST
GE Aviation
04.2017 - 01.2019
AIRCRAFT MATERIAL DISTRIBUTION
GE Aviation
08.2015 - 03.2017
Bachelor's - Political Science
UNIVERSITY OFKENTUCKY
Bachelor of Arts - Business Management
Transylvania University