Johnavan Galvan
Woodbridge,VA
Summary
Driven professional with a background at Country Club Of Fairfax, adept in golf cart operation and customer relations. Excelled in enhancing guest satisfaction and promoting recycling efforts, demonstrating strong work ethic and problem-solving abilities. Achieved significant improvements in service efficiency and safety compliance, leveraging teamwork and critical thinking skills.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Golf Course Attendant
Country Club Of Fairfax
5110 Ox Rd, Fairfax, VA 22030
08.2023 - 05.2024
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Garbage Truck Helper
Trash Away
8390 Terminal Rd
05.2023 - 08.2023
- Optimized physical stamina required for heavy lifting tasks, consistently handling loads of up to 50 pounds during daily garbage collection duties.
- Promoted recycling efforts within the community, educating residents on proper disposal methods for recyclable materials.
- Contributed to customer satisfaction by promptly addressing concerns and answering questions about waste disposal procedures.
- Maintained accurate records of collected waste, enabling proper tracking and reporting for regulatory compliance purposes.
Education
High School Diploma -
Woodbridge High School
Woodbridge, VA05.2024
Skills
- Golf Rules Understanding
- Golf cart operation
- Weather Monitoring
- Golf Course Maintenance
- Course etiquette knowledge
- Customer Assistance
- Teamwork and Collaboration
- Strong Work Ethic
- Decision-Making
- Time Management
- Customer Service
- Flexible Schedule
Timeline
Golf Course Attendant
Country Club Of Fairfax
08.2023 - 05.2024
Garbage Truck Helper
Trash Away
05.2023 - 08.2023
High School Diploma -
Woodbridge High School
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