Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Johnay Brazzle

Cincinnati,OH
Johnay Brazzle

Summary

Dynamic and goal-oriented professional with a diverse background in customer service and healthcare, demonstrated through roles at Veterans Volunteers of America and Assisting Hands Homecare. Excelled in data entry and quick learning, enhancing client satisfaction and operational efficiency. Proven track record of improving service delivery by actively engaging with client needs and feedback.

Overview

12
years of professional experience

Work History

Black Fork Ohio Organizing Campaign

Canvaser
09.2024 - 11.2024

Job overview

Knocking Door To Door Supporting Voting

Handing out Lit and Flyers

Helping The Voter Make Their Best Decision

Veterans Volunteers of America

Front Desk Specialist
02.2016 - 08.2024

Job overview

  • Handled sensitive guest complaints with discretion and professionalism, working towards a speedy resolution that maintained positive relationships with valued clientele.
  • Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
  • Provided valuable feedback on guest preferences or trends observed during daily interactions, helping inform future marketing or service improvement initiation

Assisting Hands Homecare

Home Health Aide
05.2015 - 01.2016

Job overview

  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.


Hyatt Regency

Housekeeper
04.2013 - 04.2015

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Ross Medical Education Center
Cincinnati, OH

Pending Dental Assistant from Dental
06-2025

University Overview

Central State University
Wilberforce, OH

Bachelor of Science from Sociology
05-2013

University Overview

Skills

  • Data entry
  • Documentation
  • Quick-learning
  • Goal oriented

Timeline

Canvaser
Black Fork Ohio Organizing Campaign
09.2024 - 11.2024
Front Desk Specialist
Veterans Volunteers of America
02.2016 - 08.2024
Home Health Aide
Assisting Hands Homecare
05.2015 - 01.2016
Housekeeper
Hyatt Regency
04.2013 - 04.2015
Ross Medical Education Center
Pending Dental Assistant from Dental
Central State University
Bachelor of Science from Sociology
Johnay Brazzle