Johnaya Sipp

Pick up & drop off rental cars at different locations

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Answered central telephone system and directed calls accordingly.
• Corresponded with clients through email, telephone, or postal mail.
• Handled cash transactions and maintained sales and payments records accurately.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Managed multiple tasks and met time-sensitive deadlines.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained confidentiality of information regarding clients and company.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Maintained visitor log for entering and leaving facility for security purposes.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Delivered goods and products to customer on time and in excellent condition.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.

• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Secured personal and company goods against robbery, vandalism and illegal entry.
• Contacted law enforcement in case of unauthorized persons, documents and materials.
• Responded quickly to incidents and assessed active situations for security concerns.
• Participated in staff meetings, special events and professional development activities.
• Reported irregularities such as fire and safety hazards to maintenance.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
• Responded quickly to emergency situations to assess and deflect issues.
• Monitored employee activities, confirming compliance with security regulations.

• Regularly attended industry conferences and seminars, staying informed on advancements in cannabis research and market shifts.
• Provided exceptional service to medical patients, educating them on appropriate dosage and consumption methods for their specific conditions.
• Educated customers on state regulations surrounding cannabis consumption, helping them navigate legal limitations responsibly.
• Contributed to increased sales revenue by staying informed about the latest industry trends and product offerings.
• Maintained a clean, organized, and welcoming store environment for customers to comfortably explore various cannabis products.
• Assisted with inventory management, ensuring accurate stock levels and timely restocking of high-demand items.
• Contributed to staff training initiatives by sharing knowledge of cannabis products as well as best practices for concierge-level service delivery.
• Facilitated informative workshops, introducing customers to new products and techniques for optimal cannabis experiences.
• Collaborated with team members to develop marketing strategies that effectively showcased the store''s unique selling points in a competitive market.
• Coordinated successful in-store events that attracted new clientele while fostering existing customer relationships.
• Managed cash register transactions accurately, maintaining accountability for daily sales totals and deposit procedures.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.

• Responded to customer enquiries via telephone and email.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Established spare parts department from ground up.
• Moved Type parts to designated bays for deliveries using Type equipment while overseeing safety procedures.
• Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
• Processed and reshelved return orders, checking for discrepancies, potential usage and Type issue.

• Guaranteed customer satisfaction by quickly delivering orders.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
• Planned and organized food preparation activities from chopping ingredients to plating.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Packaged and stored food products following proper handling and preservation methods.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Prepared food orders to support waitstaff and other team members.
• Monitored and maintained required food temperatures for safety.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Coordinated and oversaw food handling following procedures and sanitation standards.
• Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
• Organized and re-stocked various stations and self-service items.

• Monitored employee activities, confirming compliance with security regulations.
• Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
• Participated in staff meetings, special events and professional development activities.
• Checked and verified photo identification prior to granting facility access.
• Reported irregularities such as fire and safety hazards to maintenance.
• Permitted entry with escort for approved persons into secure locations.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Oversaw entry and exit of up to Number employees and visitors daily.
• Authorized entrance papers and granted or denied entrance to building.
• Reported suspicious activities and persons to law enforcement.
• Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.

• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Completed inventory counts and ordered merchandise.
• Reviewed weekly sales ads and monitored price changes.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Learned duties for various positions and provided backup at key times.
• Operated cash register to record transactions accurately and efficiently.
• Set up new sales displays each week.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Completed inventory counts and ordered merchandise.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Collected and authorized payments of guests.
• Operated cash register to record transactions accurately and efficiently.