John Paul Borges III
Muskogee,OK
Summary
Experienced technical professional with extensive experience guiding complex projects from concept through execution in large-scale, mission-critical environments. Brings a strong technical foundation across electrical systems, cooling infrastructure, and operational workflows, paired with proven ability to coordinate multidisciplinary teams and manage design-aligned deliverables. Skilled in supporting construction administration, collaborating with vendors, integrating stakeholder feedback, and ensuring solutions meet client expectations, functional requirements, and schedule/cost targets. Known for clear communication, strong documentation practices, and supporting high-quality outcomes across planning, design development, and implementation.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Data Center Facilities Technician
Google, Inc.
08.2015 - Current
- Served 7 years as team lead for Site Operations (2021–2023) and Server Floor (2016–2020), coordinating work delivery, design interpretation, and installation alignment across critical systems.
- Operated as Senior Control Room Operator for a 752MW multi-billion dollar data center, ensuring operational continuity and validating design intent across mechanical, electrical, and cooling systems.
- Managed Maximo scheduling and work execution, collaborating with maintenance planners to align design-related activities with resource availability, safety requirements, and operational constraints.
- Functioned as SME for Site Operations, Server Floor infrastructure, and Low Voltage Electrical systems, providing technical input for design reviews, test fit implications, and maintainability considerations.
- Led cross-functional projects involving mechanical, electrical, controls, and server floor teams, ensuring design specifications, installation requirements, and functional objectives were met during implementation.
- Served as Documentation Development SME, creating site-specific operational standards, troubleshooting guides, and training content that supported consistent interpretation of design intent across teams.
- Applied reliability-centered maintenance practices, including BOM development and MTTF/MTBF/MTTR analysis, to evaluate design performance, improve equipment planning, and support long-term system reliability.
Data Center Facilities Manager in Training (MIT)
Google, Inc.
08.2024 - 05.2025
- Supported design-related decision-making for campus planning, project workflows, and operational requirements across electrical, mechanical, and architectural scopes.
- Contributed to strategic planning, test fits, and design discussions impacting campus configuration, workflow development, and operational integration.
- Partnered with internal teams and external vendors to evaluate test fits, integrate design changes, and track impacts on schedule, cost, and functional requirements.
- Conducted field verification, design reviews, and safety-focused site walks to ensure design intent aligned with construction execution and installation quality.
- Provided documentation, reporting, and milestone tracking to monitor design progress and support stakeholder alignment.
- Enhanced safety and design quality through ongoing field walks, design-verification activities, and cross-functional communication.
- Held structured 1:1 development discussions with dotted-line reports to support team alignment, communication, and collaborative project delivery.
Data Center Technical Writer
Google, Inc.
04.2013 - 08.2015
- Managed Google’s global data center documentation program, establishing design-aligned content standards across mechanical, electrical, HVAC, controls, water chemistry, and operational systems.
- Pioneered the embedded technical writer role within DCOps, creating scalable documentation workflows and partnering with engineers and site leads during major organizational expansion.
- Authored comprehensive operational, safety, and system documentation supporting design intent, system turnover, new-build integration, retrofits, and construction handoff requirements.
- Coordinated closely with design engineers and site leads to ensure documentation accurately reflected evolving system designs, processes, and technical requirements.
- Developed and standardized training materials and procedures for DCAcademy, strengthening onboarding and ensuring consistent interpretation of design intent.
- Served as a key contributor to the DCAcademy LMS, helping align training content with design updates and operational best practices.
Data Center Technical Writer (Contract)
Apex Systems, Inc./Google Data Center
06.2012 - 04.2013
- Served as the first technical writer ever hired to support Google’s data center operations, helping establish the foundation for all future documentation and process standards.
- Produced technical documentation aligned with early design standards, construction requirements, and evolving operational needs during the initial formation of the DCOps program.
- Worked directly with design consultants and engineering staff to translate design intent, system requirements, and engineering specifications into clear, actionable procedural content.
- Supported early-stage design coordination by clarifying system workflows, operational requirements, and installation processes for new-build infrastructure.
- Helped create the first generation of documentation templates and process structures later adopted by the global data center documentation program.
Training Development Lead/Shift Lead/Technical Writer
Georgia-Pacific
05.2008 - 06.2012
- Led North American training development programs, creating certification materials including procedures, videos, animations, and interactive tools aligned with equipment design and operational requirements.
- Supervised teams of 40–65 employees, coordinating shift operations, resource planning, maintenance work, and performance management in alignment with safety and operational priorities.
- Directed material acquisition and logistics to support equipment reliability and on-time execution of design-related work.
- Improved reliability through BOM development and maintenance data analysis (MTTF, MTBF, MTTR), strengthening design feedback loops and long-term system performance.
Adjunct English Instructor
Northeastern State University & Connors State College
08.2005 - 03.2012
- Developed structured, goal-oriented course plans that required clear sequencing, scheduling, and delivery of complex content — skills directly transferable to managing design deliverables and project timelines.
- Translated complex concepts into clear, actionable material for diverse audiences, mirroring how a Design Delivery PM communicates between clients, designers, and construction vendors.
- Provided consistent feedback and guidance to students, demonstrating experience in managing expectations, integrating input, and ensuring alignment on performance outcomes.
- Created instructional materials and documentation, ensuring accuracy, clarity, and effective communication — similar to developing and maintaining design standards and project documentation.
- Facilitated discussions and collaboration across groups with differing perspectives, supporting conflict resolution and productive communication — key components of design stakeholder management.
- Maintained thorough records and reporting for departmental requirements, reinforcing administrative and documentation skills used in tracking design progress and milestones.
Systems Operator/Administrator
Mnet, LLC.
03.2005 - 12.2007
- Managed core IT systems and monitored operational performance, building a foundation in technical accuracy, system oversight, and process analysis relevant to reviewing design intent and verifying implementation during construction administration.
- Coordinated with internal teams and service vendors to resolve system issues, demonstrating early experience in vendor communication, issue escalation, and cross-functional troubleshooting.
- Documented technical procedures, system configurations, and administrative workflows to ensure clarity and consistency — directly transferable to producing design documentation and managing design-related reporting.
- Supported rollout of system updates and operational changes by planning, communicating requirements, and validating successful execution, mirroring aspects of design delivery and implementation support.
- Maintained reliable operation of complex systems through proactive monitoring and structured problem-solving, reinforcing analytical skills used to identify design impacts, risks, and compliance issues.
- Collaborated with clients, users, and technical teams to ensure systems met functional needs, reflecting early experience in aligning technical solutions with stakeholder expectations.
Education
Master of Arts - English Literature
Northeastern State University
05-2011
Bachelor of Arts - English
Northeastern State University
05-2005
Associate of Arts - English
Connors State College
01.1998
Skills
- Design Oversight & Delivery
- Test Fits & Design Development Support
- Client Relationship Management
- Construction Administration Oversight
- Vendor & Contract Management
- Cross-Functional Coordination
- Strategic Problem Solving
- Documentation & Reporting
- Schedule, Cost, and Quality Alignment
- Large-Scale Infrastructure Project Support
Websites
Certification
- Certified Mission Critical Operator (CMCO) — 2019-06
- Maintenance & Reliability Management (MRM) — 2019-10
- CPR — Current
Timeline
Data Center Facilities Manager in Training (MIT)
Google, Inc.
08.2024 - 05.2025
Data Center Facilities Technician
Google, Inc.
08.2015 - Current
Data Center Technical Writer
Google, Inc.
04.2013 - 08.2015
Data Center Technical Writer (Contract)
Apex Systems, Inc./Google Data Center
06.2012 - 04.2013
Training Development Lead/Shift Lead/Technical Writer
Georgia-Pacific
05.2008 - 06.2012
Adjunct English Instructor
Northeastern State University & Connors State College
08.2005 - 03.2012
Systems Operator/Administrator
Mnet, LLC.
03.2005 - 12.2007
Master of Arts - English Literature
Northeastern State University
Bachelor of Arts - English
Northeastern State University
Associate of Arts - English
Connors State College