Leadership roles over the past 21 years from nursing home to supported living facility of persons with developmental disabilities. Encompassing leadership, clinical oversight, regulatory compliance, and family communication, adaptability, compassion, and a balance between the needs of the residents, their families, and the operational demands of the facility., Hiring, training, mentoring, and supervising a multidisciplinary team of staff, including nurses and caregivers., Managing the daily operations of the residential facility, including budget management, resource allocation, and ensuring high standards of living are met., Developing and enforcing facility policies and procedures and managing emergency protocols and crisis management situations., Conducting performance evaluations and implementing professional development plans for staff., Conducting comprehensive assessments of new and current residents and developing tailored, person-centered care plans in collaboration with healthcare providers., Overseeing medication management, coordinating medical appointments, and monitoring resident health and well-being, notifying management and families of any significant changes., Designing and implementing innovative programs and initiatives (e.g., social, educational, recreational) to enhance resident engagement, quality of life, and well-being., Providing counseling and support to residents, addressing their needs and concerns, and facilitating access to community resources., Acting as the primary point of contact and a liaison between families, residents, and staff, promptly addressing inquiries and concerns with tact., Attending service plan review meetings with families and involving them in the planning and evaluation process for resident care., Educating family members about specific conditions, such as dementia, and connecting them with support resources., Ensuring the facility and all operations comply with federal, state, and local regulations and standards, such as Title 22 regulations in California, through regular audits and documentation., Implementing quality assurance protocols and utilizing data analytics to track resident satisfaction and program effectiveness, making necessary adjustments.