- Creating digital artwork using software like Procreate
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Acting and Theater
- Graphic Design
- Creative Writing
- Music
- Gym Workouts
JohnBryan Strouse
Tyler
Summary
Adept at fostering team collaboration and excelling in customer service, I consistently surpassed sales targets at Texas Roadhouse, showcasing not only strong multitasking and organizational skills, but additionally customer understanding and sales finesse. My background also includes cash handling and inventory management, alongside a proven track record in enhancing customer satisfaction and loyalty across various roles.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy. (Holding a consistent top 10 position in sales figures)
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Barista
Starbucks
09.2021 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with 4-10 employees each shift to strategize and excite exceeding company performance metrics.
- Accurately managed cash flow operations totaling $1,000-$4,000 per shift.
- Assisted training new hires on menu items, computer systems, company standards, and customer service expectations.
Line Cook
Chicken Express - Katy
01.2020 - 05.2021
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
Cook
Bottlecap Alley Icehouse Grill
06.2019 - 11.2019
- Prepared and served various food items in fast-paced bar environment.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
Aubrey HIgh School
Aubrey, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Sales expertise
- Inventory management
- Multitasking and organization
- Digital illustration
- Traditional drawing
- Excellent team player
Affiliations
- Rhett Creative Co.
Interests
Timeline
Server
Texas Roadhouse
04.2024 - Current
Barista
Starbucks
09.2021 - 04.2024
Line Cook
Chicken Express - Katy
01.2020 - 05.2021
Cook
Bottlecap Alley Icehouse Grill
06.2019 - 11.2019
High School Diploma -
Aubrey HIgh School