John C. Catalani
Account Manager
Houston,Texas
Summary
Sales Account Manager with exceptional career success increasing sales in established accounts while reaching out to potential clients. Market expertise in Office Supplies, Office Furniture, IT Supplies, Custom Printing , Promotional Items, PPE Items. Outstanding record of account penetration, new product launch and market development.
Overview
36
36
years of professional experience
3
3
years of post-secondary education
Work History
Sales Account Manager
Liberty Office Products
Houston, United States
05.1997 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Handled some of the highest volume accounts in the company, generating more than $1.5 Million in revenue, yearly
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Created proposals for new and repeat customer business.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Managed portfolio of 150 accounts totaling $1.5 Million in sales.
- Anticipated clients' needs by staying in touch on regular basis.
- Contacted 40-50 of new and existing customers to discuss new products and services.
Mechanic
Itzy Auto Repair
Hounston, Texas
06.1992 - 04.1997
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Disassembled defective parts to make proper repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Shift Manager
Burger King
Kingwood, Texas
06.1986 - 03.1992
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line and kitchen staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours and inventory movements.
- Ordered all the food and supplies needed to run the store each week.
Education
High School Diploma -
Kingwood High School
Kingwood, TX 09.1984 - 05.1987
Skills
Business growth and retention
undefinedTimeline
Sales Account Manager
Liberty Office Products
05.1997 - Current
Mechanic
Itzy Auto Repair
06.1992 - 04.1997
Shift Manager
Burger King
06.1986 - 03.1992
High School Diploma -
Kingwood High School
09.1984 - 05.1987
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