JOHN C. CHASE

• Financial institution with more than 600 branches and offices, Perform Security Controls testing across all Cybersecurity domains ensuring operational and design effectiveness of controls
• Review information security policy documentation for validation and security controls testing across all cybersecurity domains
• Facilitate and lead weekly incident review meetings focusing on areas of high impact, high visibility, and high risk including escalation of high risk incidents for senior management review
• Evaluate feedback from prospective customers to ensure strict adherence to GLBA guidelines and regulations
• Management of GRC tools ensuring security controls testing results are completed on time and in accordance with organizational standards
• Manage usage of risk assessments for high impacting security concerns

• Perform vulnerability scanning of servers for DoD and schedule remediation initiatives as warranted
• Review interface security annually for validation and security controls testing
• Manage RMF POA&M items ensuring items are completed accurately and on time
• Security controls testing of NIST SP 800-53 Revision 4 security controls and FISCAM security controls using Waterfall testing methodology
• Directed migration process of FISCAM security controls to NIST security controls
• Deliver contract status reports to management weekly, bi-weekly, and monthly
• Directed all aspects of audit readiness for numerous financial and IT audits

• • Provide Internet connectivity and phone support for residential customers
  • Achieved 98% first call resolution for all customers

• • Used EnCase eDiscovery to gather data for legal department and auditors to conduct user and network investigations
  • Managed PGP encryption environment:
   Added second layer of security to computer access process
   Provided Level 3 support to local service desk
  • Managed evidence tracking system, Tracker Products
  • Completed identity & access management changes to ensure security compliance while maintaining ease of user management
  • Performed risk assessments of external organizations ensuring security compliance requirements were met
  • Trained network operations staff in creation of corporate firewall and corporate web proxy change requests resulting in improved efficiency
  • Upgraded Management Stations and Enforcement Modules as part of team from R65 to R70
  • Escalation support for all edge services, including DNS, DHCP, Firewall, Web Proxy, Routing, and Switching issues for Level 2 Operations Engineers
  • Handled troubleshooting issues with DNS name resolution
  • Created procedure for upgrade of Cisco Network Registrar to Windows DNS
  • Created procedure to restore failed Bluecoat Director
  • Created procedure to restore failed Bluecoat Proxy back to operational status from Bluecoat Director
  • Managed implementation of Network ACL’s to Akron and Luxembourg ASA devices enabling remote access for business partners
  • Conducted troubleshooting on connectivity problems utilizing broadband technologies such as Wireless, Leased line, DSL, cable, and IP enabled Frame Relay
  • Implemented firewall rule requests for network connectivity into Checkpoint Management Stations
  • Performed weekly firewall maintenance on Checkpoint Management Stations and Enforcement Modules
  • Created crypto map tags and GRE tunnels for network connectivity throughout enterprise network
  • Performed daily monitoring of HP Open View to resolve connectivity issues