Summary
Overview
Work History
Skills
References
Work Availability
Timeline

John C Sparks Jr

Frisco,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Seeking a position with a successful company who provides a structured challenging environment with future opportunities for growth. My twenty year journey began with being a dishwasher and worked my way to overseeing operations as a whole. Throughout the years I had the opportunity to oversee five remodels and one from the ground-up construction build. All while being a father to a blended family of seven. Over time I have developed new and evolved in a few of the following skills; service-orientation, organizational growth, collaborative and forward-thinking with policy implementation, strategic planning problem-solving abilities while managing nine restaurants with up to twenty employees per location at times. After witnessing many out sourced trades fix equipment I took it upon myself to learn the trades to help fix company equipment to save on cost. Those items included fryers, hot water machines, walk-In coolers, freezers, AC units, soda and tea machines. Ready to take my skill sets and drive to apply them in my next chapter.

Overview

20
20
years of professional experience

Work History

Operations Officer

Chicken Express DFW
Dallas, TX
10.2015 - 10.2023
  • Assisted with the development of operational plans and procedures.
  • Monitored and evaluated performance metrics to ensure operational objectives were met.
  • Conducted research on new technologies, processes, and best practices to improve operations.
  • Coordinated with vendors for procurement of materials and supplies needed for daily operations.
  • Provided technical support to staff in resolving operational issues or problems.
  • Developed reports on operational data such as volume, cost, and quality of service provided.
  • Created training programs to help staff understand operational policies and procedures.
  • Managed day-to-day activities related to IT infrastructure operations.
  • Identified potential risks associated with operations and implemented mitigation strategies accordingly.
  • Reviewed financial information such as budgets, invoices, accounts payable and receivable.
  • Identified new sources of revenue generation to increase annual corporate profit.
  • Mentored, coached and trained store managers on responsibilities and procedures.
  • Identified security deficiencies to merge and streamline security requirements.
  • Trained regional managers on responsibilities and procedures.
  • Analyzed expenses and revenues and compared to budget and forecasts to modify operations and spending for enhanced profitability.
  • Delivered expert thought leadership recognized for driving process improvements.
  • Drove alignment of team members, technology, systems and processes with strategic goals.
  • Researched to determine root cause of issues related to downtime or underperformance
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Implemented campaigns and promotions to help with developing goods and services.

District Manager

Chicken Express Ellis County
Waxahachie, TX
12.2007 - 10.2015

Store Manager

Chicken Express - Waxahachie
Waxahachie, TX
02.2004 - 11.2007

Assistant Manager

Chicken Express - Midlothian
Midlothian, TX
12.2003 - 02.2004

Head Dishwasher

Chicken Express - Midlothian
Midlothian, TX
10.2003 - 01.2004

Skills

  • Procedure Optimization
  • Continuous Improvement
  • Business Administration
  • Budget Management
  • Employee Productivity
  • Organizational Efficiency
  • Procedure Improvement
  • Leadership Training
  • Cost-Reduction Strategies
  • Process Improvements
  • Strategic Planning and Execution
  • Cost Analysis and Savings
  • Profitability and Revenue Generation
  • Team Leadership
  • Delegation
  • Management
  • Budget Control
  • Marketing
  • Business Development
  • Operations Management
  • Operations Oversight

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Officer - Chicken Express DFW
10.2015 - 10.2023
District Manager - Chicken Express Ellis County
12.2007 - 10.2015
Store Manager - Chicken Express - Waxahachie
02.2004 - 11.2007
Assistant Manager - Chicken Express - Midlothian
12.2003 - 02.2004
Head Dishwasher - Chicken Express - Midlothian
10.2003 - 01.2004
John C Sparks Jr