John C. Unger Sr.
San Elizario,TX
Summary
A highly skilled Quality professional, with over 20 years of combined military and SAIC experience; who fully understands the company's objectives, while using a grounded approach to get the job done. Operational goals are always at the forefront of every action. Well versed in various types inspections methods and processes, while being able to share key points to mentor others. A loyal, competent leader with the education and expertise to complement any organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst, Sr.
Saic - Science Applications International Corporation
El Paso, TX
06.2010 - Current
- Worked with team members to create efficient workflows, resulting in high productivity.
- Communicated regularly with management to discuss quality trends.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Conducted internal audits to measure adherence to established QA standards.
- Trained and led staff on proper QA standards.
- Monitored production environment performance metrics for anomalies that could indicate quality issues.
- Reported issues in a timely manner with accurate descriptions and steps to reproduce them.
- Developed corrective and preventive action plans to resolve non-compliance issues.
- Created and optimized automated testing tools for repetitive tasks.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Ensured proper version control protocols were followed throughout development cycle.
- Developed process improvements to enhance overall data quality.
- Documented all phases of test execution including results analysis and defect resolution.
- Performed functional, system integration, regression, user acceptance testing.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
Education
Bachelor of Arts - Logistics And Transportation Management
American Military University
Charles Town, WV12-2022
Associate of Science - Aviation Technology
North Central Institute
Clarksville, TN12-2020
Skills
- Personnel Management
- Property Accountability
- Records and Information Management
- Audit Experience
- Supplier Quality Experience
- Documentation and Process Creation
- Microsoft Office (Word, Excel, PowerPoint)
- Test Planning
- Root Cause Analysis
- ISO 9000 Certification Experience
Certification
- Airframe Mechanic License, Federal Aviation Administration (FAA), Oklahoma City, OK (07/1997)
Clearance & Other Associated Documents
- Top Secret Clearance (DOD CAF) - Granted (06/2019)
- DD Form 214 (Military Retirement, US Army) - Dated (12/2009)
Accomplishments
- SAIC "Going the Extra Mile' Teamwork Award (09/2012)
Timeline
Quality Assurance Analyst, Sr.
Saic - Science Applications International Corporation
06.2010 - Current
Bachelor of Arts - Logistics And Transportation Management
American Military University
Associate of Science - Aviation Technology
North Central Institute
- Airframe Mechanic License, Federal Aviation Administration (FAA), Oklahoma City, OK (07/1997)
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