Johncarlos Mejia
Indio,CA
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 2 years of experience working in busy work environments.
Overview
3
3
years of professional experience
Work History
Online Orderfilling and Delivery
Walmart
01.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate delivery of packages.
- Provided exceptional customer service through professional communication and problem-solving skills.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Adhered to all company policies, procedures, and guidelines for consistent performance standards.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Package Handler
FedEx:Ground
10.2023 - 12.2024
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Restaurant Busser
IHOP
01.2022 - 09.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
Education
High School Diploma -
Mojave River Academy
Desert Hot Springs, CA06.2022
Skills
- Loading and Unloading
- Time Management
- Attention to Detail
- Lifting Techniques
- Customer Service
- Adaptability
- Organizational Skills
- Problem Solving
- Multitasking
- Guest Service Management
- Heavy Lifting
Timeline
Package Handler
FedEx:Ground
10.2023 - 12.2024
Online Orderfilling and Delivery
Walmart
01.2023 - Current
Restaurant Busser
IHOP
01.2022 - 09.2023
High School Diploma -
Mojave River Academy