International design consultancy. Head of US programs and responsible for US growth strategy. Hybrid role, including operations, strategy, and new business development. Developed requirements, budgets, scheduling, and negotiated contracts. Hired staff and outsourcing. Reported to CEO, COO, CDO.
- Utilized global and local asset streams to manage complex, high-value programs, including prestigious NUCLEUS autonomous lounge. Exceeded profit and scheduling milestones, leading to increased sales of services and alternate business streams.
- Product and business strategy, conducted research and planning, leading to growth opportunities and JV partnerships.
- Introduced cloud PM solution for GLOBAL integration, reducing inefficiencies, increasing visibility, and improving profitability with improved data analytics.
- Reduced time to market, introducing digital pipeline best practice process. Assessing tools versus time vs cost vs client satisfaction, adding value proposition of 'matching world innovation with Italian design’.
- Introduced mentorship program. Improving skill sets and exposing clients to a common standard: the ‘Icona way'. Resulted in increased synergy with clients, increased employee satisfaction and retention within competitive market.