John D. Stuckemeyer II
Seattle,WA
Summary
Experienced insurance adjuster and manager with a strong foundation in claims analysis, administrative services, and business operations. Expert in customer service, innovative problem-solving, and navigating high-pressure environments. Aspiring to leverage skills in administration and business management to drive organizational success in the hospitality, finance, and healthcare sectors.
Overview
7
7
years of professional experience
Work History
Claims Specialist
State Farm
Oakland/Santa Clarita, California
10.2022 - 09.2024
- Developed strong relationships with customers by providing personalized assistance and support.
- Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
- Managed a caseload of claims efficiently, ensuring adherence to company standards.
Property Manager
EQ Management, LLC
Berkeley, California
03.2022 - 02.2023
- Oversaw daily operations, maintenance, and administration of a 24-unit property.
- Approved and implemented business strategies to maximize tenant satisfaction, and reduce vacancies.
- Liaised between tenants, building owners, and the company to address and remedy ongoing concerns.
Administrative Contractor
Shums Coda Associates
Pleasanton, California
12.2021 - 10.2022
- Performed inventory evaluations and administrative functions for architecture and engineering plans.
- Coordinated the completion and approval of projects, and facilitated smooth transfers of information from the company to the client.
- Communicated with the COO and upper management regularly to provide ongoing input and feedback, ensuring the quality and timely completion of projects for clients.
Store Manager
Menchie's Frozen Yogurt
Lubbock, Texas
11.2019 - 12.2021
- Supervised, trained, and advised other employees during shifts, and led all store operations in the absence of the owners.
- Resolved customer concerns, coordinated and received inventory shipments, and ensured strict adherence to quality assurance guidelines.
- Facilitated and conducted sales of merchandise, coordinated commercial opportunities, and performed maintenance on machines to ensure operational efficiency.
Registered Dental Assistant (RDA)
Aviva Dental Care
Cedar Park, Texas
10.2017 - 11.2019
- Checked insurance, scheduled appointments, received patients on arrival, and followed up after appointments to ensure a quality patient experience.
- Performed duties as an RDA in both a routine and surgical capacity; took x-rays, disinfected rooms and instruments, and assisted the dentist during procedures.
- Answered and/or referred patient questions to the dentist, and ensured patient comfort and well-being during appointments.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT11-2025
Skills
- Claims Analysis
- Business Operations
- Organizational Leadership
- Project Management
- Data Management
- Healthcare Administration
- Business Strategy
- Property Management
- Retail Management
- Team Building
- Statistical Analysis
- Conflict Resolution
- Interpersonal Communication
- Staff Oversight
- Administrative Services
- Quality Assurance
- Medical Billing
- Dentrix
- Eaglesoft
- Verisk
Timeline
Claims Specialist
State Farm
10.2022 - 09.2024
Property Manager
EQ Management, LLC
03.2022 - 02.2023
Administrative Contractor
Shums Coda Associates
12.2021 - 10.2022
Store Manager
Menchie's Frozen Yogurt
11.2019 - 12.2021
Registered Dental Assistant (RDA)
Aviva Dental Care
10.2017 - 11.2019
Bachelor of Science - Business Management
Western Governors University