Summary
Overview
Work History
Education
Skills
Timeline
Generic

John "Dan" Hamilton

Layton,UT

Summary

Casting Specialist at Williams International with expertise in process optimization and quality control. Proven track record in enhancing efficiency through automation and robotics. Skilled in CAD software and Lean Manufacturing principles, driving significant improvements in production quality.


Overview

13
13
years of professional experience

Work History

Casting Specialist

Williams International
04.2018 - Current
  • Inspection and identification of flaws in wax patterns used for investment casting.
  • Loading and unloading of wax patterns onto a conveyor for further processing by a Fanuc robot.
  • Perform general maintenance and troubleshooting of Fanuc robots and V-tech rainfall sanders.
  • Collaboration with engineering and management to resolve any issues that would arise.
  • Build and maintain slurries and tanks, which includes testing of slurries to ensure they meet company standards.

Assistant Contact Center Manager

Teleperformance USA
08.2012 - 03.2018
  • Reached target KPIs consistently by closely monitoring agent performance, providing ongoing coaching, and addressing any gaps in knowledge or skill sets.
  • Increased employee retention through effective coaching, mentoring, and professional development opportunities.
  • Drove process improvements through regular review sessions, incorporating valuable feedback from both staff members and customers.
  • Analyzed key performance metrics to identify areas of improvement and implement targeted action plans.

Education

Bachelor of Science - Manufacturing Engineering Technology

Weber State University
Ogden, UT
12-2024

Skills

  • Process Design & Optimization: Ability to design, implement, and optimize manufacturing processes to improve efficiency, reduce waste, and ensure quality
  • CAD Software Proficiency: Familiarity with design tools like AutoCAD, SolidWorks, for creating and modifying manufacturing drawings and models
  • Automation & Robotics: Knowledge of automated systems, robotics, and PLC programming for streamlining manufacturing processes
  • Lean Manufacturing: Expertise in Lean principles to reduce waste and improve productivity
  • Quality Control & Assurance: Strong understanding of quality management systems and tools such as Six Sigma, FMEA, and SPC
  • Materials Science: Knowledge of materials properties and selecting appropriate materials for different manufacturing applications

Timeline

Casting Specialist

Williams International
04.2018 - Current

Assistant Contact Center Manager

Teleperformance USA
08.2012 - 03.2018

Bachelor of Science - Manufacturing Engineering Technology

Weber State University

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