Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
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John David Harwood

Summary

Dynamic professional with a proven track record as a Clothing Brand Owner at Chief Shepherd Clothing, excelling in customer service and team leadership. Successfully increased brand awareness through innovative marketing strategies, while fostering strong supplier relationships. Adept at complex problem-solving, ensuring project success and enhancing overall team performance.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clothing Brand Owner

Chief Shepherd Clothing
01.2015 - 01.2016
  • Established strong relationships with suppliers, negotiating favorable terms and pricing.
  • Increased brand awareness by implementing effective marketing strategies and social media campaigns.
  • Continuously evaluated company performance against financial goals while adjusting strategies as needed for success.


Author

Self Employed Writer
01.2012 - 01.2014
  • Built a loyal following through engaging author-reader interactions at book signings, speaking engagements or online platforms.
  • Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
  • Overcame writer''s block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
  • Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.
  • Conducted extensive research to enrich the authenticity and depth of written works, providing a more immersive experience for readers.
  • Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.

Eye Tech and Field Coordinator

Mercy Ships Medical Ship
01.2011 - 04.2011
  • Supported the development of proposals for new projects, showcasing company capabilities and highlighting past successes.
  • Provided clear instructions for proper field marking and layout to maintenance crew and volunteers.
  • Conducted monthly staff meetings to communicate program needs and scheduled activities.
  • Developed comprehensive training programs for new staff members, improving overall team performance.
  • Optimized work schedules to accommodate project deadlines, ensuring timely completion of tasks.

Customer Sales Representative

Silver Creek Outfitters
06.2005 - 06.2007
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.

Education

Certificate of Proficiency in Addiction Counseling - Addiction Counseling

Tyler Junior College
Tyler
05-2025

Alcohol And Drug Abuse Studies

University of California, Los Angeles
05-2008

Bachelor of Arts - Communications

Texas Christian University
08-2005

GED -

All Saints Episcopal School
Tyler
05-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Active listening
  • Critical thinking
  • Data entry
  • Field operations
  • Task delegation
  • Teamwork

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.

Affiliations

  • Sons of the Republic of Texas
  • Phi Delta Theta Fraternity

Certification

Certification of Proficiency in Addiction Counseling

Certificate of Completion in Alcohol and Drug Abuse Studies

Certificate of Appreciation for the people of West Africa-Mercy Ships

Interests

  • Gym Workouts
  • Music
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • Hiking
  • Outdoor Recreation
  • Volunteering
  • Playing Sports
  • Community Cleanup
  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Clothing Brand Owner

Chief Shepherd Clothing
01.2015 - 01.2016

Author

Self Employed Writer
01.2012 - 01.2014

Eye Tech and Field Coordinator

Mercy Ships Medical Ship
01.2011 - 04.2011

Customer Sales Representative

Silver Creek Outfitters
06.2005 - 06.2007

Certificate of Proficiency in Addiction Counseling - Addiction Counseling

Tyler Junior College

Alcohol And Drug Abuse Studies

University of California, Los Angeles

Bachelor of Arts - Communications

Texas Christian University

GED -

All Saints Episcopal School