To obtain a position with a growing company where I can contribute my knowledge and skills to add value, and to give my absolute best in my position. Constantly upholding the company’s standards and procedures, so that I can apply them to my job.
Overview
36
36
years of professional experience
Work History
Product Specialist
Ingram Park Mazda
04.2025 - 05.2025
Assisted with demonstrations for [New and Pre-Owned vehicles] to showcase functionality.
Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Trained and provided coaching to several junior team members.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Trained and provided coaching to several junior team members.
Sales Manager
TruGreen Lawn Care
03.2023 - 08.2024
I interact with potential customers every day by, and I gain their trust by honesty and results. Current customers call me with questions about their lawn, and I get their questions answered with finding out what the needs are for the lawn. I gain new clients for the company with knowledgeable conversation, and continuing advocacy.
Owner/Operator
David’s Carpet Care
11.2019 - 03.2023
I do my own marketing, business plan and financial records. I keep all invoices, and send out reminders when payments are late. I schedule appointments, and stay in touch with managers when working around other vendors to help them achieve a target date. I offer quite an array of different tasks that are utilized, and come in handy when the clients need something done in a timely manner.
Carpet Technician
Schmitz Carpet Care
10.2015 - 10.2019
My responsibilities include scheduling jobs with properties, inspecting carpets once the tenants move out to see what it would take to save or replace the carpet, and ultimately to go out and do the actual work. I have run the business on numerous occasions for the owner while he was away, and did not have any issues while doing so.
General Manager
7-Eleven
01.2014 - 01.2015
My responsibilities include controlling all cost of sales for my location, as well as marketing, and hiring employees. I have turned sales around from a negative profit margin to a positive margin line within a few months. I have re-organized the store to utilize space more efficiently, as well as cleaned up the store and had maintenance issues fixed. I hired and trained my assistant manager to be able to do all paperwork in my absence, and how to get the best performance from our employees. I earned Manager of the Quarter for Period 3, and earned a bonus.
General Manager
Five Guys Burgers and Fries
06.2013 - 01.2014
My responsibilities include controlling all cost of sales for the restaurant, marketing for my location, and hiring employees to work the different areas. I am responsible for my P&L and R&M, as well as food quality that is produced at our location. I set the pace and energy for our location, and take pride in our store’s success.
General Manager
Love Shack Burger
02.2008 - 07.2010
My responsibilities include all sales, cost of sales, and marketing for my location. I am responsible for inventory, training of employees, schedule making, R&M, catering and all outside functions our restaurant is involved in.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Formulated policies and procedures to streamline operations.
General Manager
Whataburger
10.2002 - 01.2008
I was hired to turn a particular store around, as well as change out the employees. I hired an all new staff, fixed the maintenance issues, and had the location turn a profit within 3 and a half months. I was turning in a 10 percent profit increase, and earned a bonus for my efforts. I took ownership of our location, and by word of mouth turned the location completely around.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General Manager
Brinker Intl. (Macaroni Grill)
09.1996 - 09.2002
I was put in charge of the bar (scheduling, ordering, inventory, and training). I held Safety Meetings, ordered supplies, along with scheduling R&M. I made the schedules for Host/Hostess and Bussers, and gave evaluations for their performance, as well as pay raises.
Technician
Schmitz Carpet Care
08.1989 - 09.1996
I was hired on as a technician making 40% of the total bill before tax, and was promoted up to trainer within 4 months. I cleaned carpets, carpet dying, air duct cleaning, all carpet repairs, upholstery cleaning, and drapery cleaning. I was also trained to strip, refinish, and wax hardwood floors. I can lay tile, and general maintenance work. I am trained in strong odor removal.
General Manager
Shoney’s (TPI Restaurants)
08.1989 - 09.1996
I was hired on as a cook just to have a job right out of the Army. I moved up to Kitchen Manager within 6 months. I was chosen to be one of the best Kitchen Managers out of South Texas to attend a training course in Memphis. I received a high score on the exam, and I was promoted to Assistant Manager after completion of training. I transferred to Dallas, and I was promoted to General Manager.
Education
U.S. Army
01.1989
High School Diploma - undefined
New Braunfels High School
01.1986
Skills
Customer engagement
Product training
Product launches
Pricing strategy
References
Mike, Tatum, Regional Manager, Shoneys
Paul, Hawkins, Area Supervisor, 956-578-7250, Macaroni Grill
Mike, Eggert, Manager, 512-945-2398, Love Shack
Christy, Rudoff, Personal Reference, 469-254-7643
Jason, Smith, Personal Reference, 817-706-1687
Ana Maria, Perez, Personal Reference, 423-260-7800
Ralph, Wright, District Manager, 432-212-4993, Southwest Convenience
Robin, Eaton, Property Manager, 210-496-9700, Indian Hollow Apartments
Khalen, Property Leasing Agent, 210-496-9700, Indian Hollow Apartments
Dear Hiring Manager, I am excited to apply for this position. I feel that I obtained the qualifications requested, and have used the same qualities for years. I have very good work ethic, and would be an asset to the team.
Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the Recruiter requirements and will bring immediate value to goals that are set out..
Previously, in my Owner/Operator role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in recruiting and finding the right people with proficiency in [different settings].
Because my professional goals align with your mission and values, this opportunity is especially exciting. I believe my collaboration, critical thinking and decision-making abilities will support and drive your continued organizational success.
To demonstrate the scope of my career history and professional competencies, please take a moment to review my attached resume. I appreciate your evaluation of my credentials and subsequent response.