John David Letaw Jr.

• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
• Reviewed code, debugged problems and corrected issues. Provided software application engineering and maintenance for development lifecycle.
• Developed clear specifications for project plans using customer requirements.
• Managed development milestones from initial steps through final delivery.
• Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

Scope of responsibilities:

• Software Development
• Technical Support Engineer
• Product Management
• Project Management
• Documentation

Digital Care Messaging Team

• Wrote clear, clean code for various projects.
• Collaborated effectively with members of software development team and personnel in other departments.
• Prepared and submitted reports and other documentation to assist development team members.
• Brainstormed with engineering team to determine appropriate code testing processes.
• Shadowed team members to learn new tasks and how to appropriately handle technical issues.
• Sat in on design team and planning meetings.
• Coordinated project tasks among multiple departments.
• Proofread technical documentation and user manuals.
• Worked closely with peers to identify issues and provide suitable resolutions.
• Worked with design teams and Senior Software Engineers to build customized software products for consumers.

• Apprenticing under principal-level engineer, spending numerous hours shadowing as well as time contributing
• Worked closely with engineers and assisted with testing of [Type] products.

Areas of learning:

Agile Workflow, Requirements Gathering, Software Design, Navigating Tech Debt, Testing,

Debugging, Refactoring, QA, and Deployment

Projects : Acquisition Target List Submission Workflow UI - Company Archival Functionality - Candidate Archival Functionality

Tech stack: TypeScript, React, Redux, PHP (Laravel), LESS, Bootstrap,

Linux, Nginx, Redis, Docker, and MySQL

• Started a coworking business managing a team of six people
• Grew to 750k ARR, becoming net positive within the first three quarters
• Managed day-to-day business operations.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Improved records management systems for leases and contracts to boost renewals timeliness.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
• Aligned branding initiatives and sales strategies with client goals.
• Orchestrated positive media coverage and stakeholder relations as public face of company.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Consulted with customers to assess needs and propose optimal solutions.
• Clients consisted of individuals, small businesses and multinational corporations.

• Assessed new employee skills and strengths to provide customized training.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.