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Contact Information
All About "Me"
All About "Us"
Professional Summary
Overview
Skills
Work History
Education
Volunteer Activity
Timeline
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JOHN DOUGLAS

JOHN DOUGLAS

Executive/Director For Hire
Dana Point,CA

Quote

"Life is what happens while you're busy making other plans"
John Lennon

Contact Information

Phone: (949) 594-3354

Email: johnbdouglas@gmail.com

LinkedIn: www.linkedin.com/in/johndouglasMBA

All About "Me"

  • Grew up in a very small town in Kansas
  • The Youngest of 5
  • 2nd in my family to go to college; 1st to get an advanced degree
  • Moved to California after finishing college
  • Met my wife, we've been together for 33 years
  • We have 3 boys; 23, 17 & 15
  • I enjoy cooking and am the main "chef" in the house
  • I am an advanced Scuba Diver and enjoy diving with my sons

All About "Us"

“As the crow flies,” the straight-line distance from Mumbai, India to Baldwin City, Kansas is about 8,400 miles, about seventeen hours flight time. So how does a young woman from Mumbai meet a young man from Kansas?

Anu grew up in Mumbai with her brother, sister, and parents. They lived in a self-contained community owned by Shell Oil Company where her father worked as an engineer. When she was ten, the family moved to Holland (The Netherlands) and she continued her education in Dutch. Not only is Anu fluent in Dutch, but also English, her native language Hindi, and a bit of French, too. She attended an English high school and then went directly into a Dutch medical school, as is customary in The Netherlands, instead of college.

Following medical school, Anu applied to participate in a research project for the Parkinson’s Foundation in northern California near San Jose. After this four-month project, Anu realized she did not want to pursue Neurology, but rather preferred the challenge of being an Emergency Room physician. She returned to Holland but would soon return to northern California.

How and when does John enter the picture? He was born in San Diego, the youngest of five. His father was in the Navy, necessitating several moves. Eventually they found roots in Baldwin City, a small Kansas town with a population of 2,800 and just one policeman, who took the day off on Sunday!

John attended Baker University, with an enrollment of 800 students, as a biology major in the pre-med track. Following graduation, he worked with mentally disabled adults. He then moved to Sacramento, and in 1989, he became a pharmaceutical rep for DuPont, which manufactured the only Parkinson’s medicine at the time. Anu and John met in 1990 at a dinner for the Parkinson’s Foundation. And the rest is history!

Anu attended Stanford Medical School, and John continued working for DuPont while he pursued his MBA from Santa Clara University. They fondly remember 1995 as a very busy, yet very memorable year. On June 10, John received his MBA; on June 17, they were married; on June 18, Anu graduated from medical school; and on June 19, Anu started her three-year residency at UCI.

John and Anu purchased a home in Laguna Niguel where they lived and raised their family for twenty plus years. The couple has three sons, Deven, age 23, who just graduated from UCLA with a degree in Computer Science; Nikiel, 17, has just graduated from Santa Margarita Catholic High School and will be attending University of South Carolina Honors College studying International Business; and Tarun, 15, who has just finished his freshman year at Santa Margarita Catholic High School.

Shortly after Anu completed her residency at UCI in Emergency Medicine, she accepted a position with Kaiser working between their Anaheim and Irvine Hospitals in the Emergency Medicine Department. When Anu accepted the position, she was the only female physician on the ER staff. After much perseverance, Anu worked her way up the ranks in Kaiser’s Emergency Medical Department, eventually becoming Chief of Emergency Medicine for Kaiser Orange County.

John was also rising in the ranks at what was originally DuPont Pharmaceutical, then Bristol Meyers Squibb, and later Lantheus Medical Imaging. Over 25 years, he built his career and was named Director of Sales for the Western United States. This position required quite a bit of travel, and John found himself away from home about seventy-five percent of the time.

In 2015, with three sons aged 8, 10 and 15, the couple came to the realization that “something had to give” and that the family could not sustain the demands of both careers. It was John who decided to step back and fully support Anu in her role. That was, in hindsight, a very wise decision, because in 2020, as we all know, the country entered a pandemic—having an especially big impact on Anu. As Chief of Emergency Medicine, she was responsible for navigating all the new protocols in managing COVID. This was significant because all Kaiser’s medical resources had essentially shut down, except for Emergency Medical Services. In addition to treating COVID patients, the ER was where people came when they could not get in to see their primary care physicians. Anu describes her position at that point as incredibly busy and stressful since the pandemic presented a whole new dynamic for the entire medical community. Fortunately, John had always considered their marriage as “non-traditional”, so he was already comfortable picking up all the responsibilities at home while Anu attended to the demanding medical responsibilities.

After resigning Lantheus to be present with his family, John began to explore different opportunities. He purchased a nutrition and weight loss franchise in 2019. However, the pandemic forced that business to close in 2021. He presently works as the Chief Business Officer for a rehabilitation center in Orange County. Anu has also changed roles, recently stepping down from her position as Chief and transitioning to Kaiser’s Virtual Medical Center.

The family loves to travel, having been to about 20 different countries. They have journeyed all over the world, to some favorite spots in India, South of France, Holland, Fiji and have plans for a trip to Portugal in 2023. John and his sons are all Certified Master Scuba Divers, a hobby they enjoy locally and when they travel.

Professional Summary

Versatile, goal-oriented Executive with experience across diverse industries and proven leadership abilities collaborating cross-functionally with team members to run all aspects of an organization. An analytical problem-solver with talents in strategic planning and financial analysis, including budget Creation, P&L oversight, and financial reporting. Excels in problem-solving, and communication with good understanding of business principles, project management, team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ready to leverage training and experience to take on new professional challenges.

Overview

34
34
years of professional experience
10
10

Job titles with increasing responsiblity

Skills

  • Leading and Managing Teams
  • Operational Leadership and Oversight
  • Business Planning and Strategy
  • Budgeting and Financial Management
  • Business Policies and Procedures
  • Approachable and Outgoing
  • Adaptable and Flexible
  • Analytical and Critical Thinker
  • Results Oriented
  • Problem Solver

Work History

Chief Business Officer

Chapman House, Inc.
08.2021 - Current
  • Oversaw company’s strategic planning, day-to-day operations, and overall supervision, management, and effective performance of business operations of 50 employees. This includes developing and implementing business strategies, budgets and financial performance, and regulatory compliance.
  • Responsible for managing $3.5 MM budget and financial performance, including setting financial goals, developing budgets, and monitoring financial performance to ensure that targets are met.
  • Led and managed teams of employees across various departments. This includes setting goals, establishing policies and procedures, and providing direction and guidance to ensure the company is operating efficiently and effectively.
  • Conducted detailed analysis of company financial information to identify and implement cost reduction initiatives and process improvements.
  • Worked closely with the CEO, COO and Executive Leadership Team to develop strategies that improve efficiency and increase profits.

President/Owner/Operator

JNA Partners, Inc.
05.2019 - 06.2021
  • Startup venture for retail weight loss franchise.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed day-to-day business operations.
  • Established, optimized, and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Director of Operations and Human Resources

Chapman House, Inc.
07.2017 - 05.2019
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Developed and monitored $3.5 MM budget and operational performance.
  • Maintained company compliance with local, state, federal laws, and Joint Commission Accreditation, in addition to established organizational standards.
  • Defined, implemented, and revised operational policies and procedures.
  • Devised hiring and recruitment policies for company, created user-friendly employee handbook, and established electronic payroll system, electronic time keeping system and on-line training system.
  • Assisted in recruiting, hiring, and training of team members, handled on-boarding process for newly hired employees.

Director of Human Resources and Operations

West Coast Rehab (Business Closed 12/31/2016)
08.2016 - 12.2016
  • Responsible for Human Resources, including, development and implementation of staffing models, hiring and firing practices, payroll management, employee healthcare plan, policies and procedures, disciplinary actions, compliance and employee records.
  • Managed day-to-day operations, including, time keeping for payroll and PTO, management of kitchen staff and food procurement, collaborating with therapy team to plan client activities and managing facility upkeep and supplies.

Licensed Realtor

Evergreen Realty Homesmart
05.2015 - 08.2016
  • Self-run business in Residential Real Estate in South Orange County, including lead generation, marketing, and contract negotiation.
  • Developed new business and managed new and existing clients.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.

Director of Sales

Lantheus Medical Imaging
01.2008 - 05.2015
  • Managed sales team covering 11 states within the Western United States.
  • Led team through the transition from BMS to Lantheus and multiple special projects aimed at the development of the new company, its culture, and processes, including the creation of business planning template, new selling skills model, district manager and territory planning template, monthly national performance recognition program, sales manager roles & responsibilities and developed Managed Action Plan to address poor performance.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Formulated and presented innovative strategies to team members, executives, and customers to build foundation for successful sales plans.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Associate Director of Sales

Bristol-Myers Squibb
10.2001 - 01.2008
  • Managed sales team covering 11 states within western United States.
  • Led change and transformation from DuPont to BMS, including involvement with Sales Incentive Planning, Compliance, SFA tools, territory realignment, call metrics and sales competencies, strong emphasis on OIG compliance monitoring.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Monitored sales team performance, analyzed sales data, and created reports for upper management.

Associate Director, Hospital Sales

Dupont Pharmaceuticals
12.1999 - 10.2001
  • Managed hospital sales team covering Southern California and Hawaii.
  • Coached employees in successful selling methods to drive revenue.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Regional Sales Trainer

Dupont Pharmaceuticals
02.1997 - 12.1999
  • Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission, and vision.
  • Created national training plan; successfully trained 34 employees within the western U.S and assisted with 10 national training classes.
  • Planned and implemented 9 corporate meetings. Delivered group and individual training and developed lesson plans, instructional materials, and written practice tests.
  • Conducted orientation sessions and organized on-the-job training for new hires.

Senior Professional Sales Representative

Dupont Pharmaceuticals
05.1989 - 02.1997
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction and rapport through outstanding customer service.
  • Trained and mentored new sales representatives.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing

Education

MBA - Marketing and Management

Santa Clara University
Santa Clara, CA

Bachelor of Science - Pre-Medicine

Baker University
Baldwin City, KS

Volunteer Activity

CHIEF FINANCIAL OFFICER
MAY 2022 TO PRESENT
Niguel Shores Community Association Board of Directors

Timeline

Chief Business Officer

Chapman House, Inc.
08.2021 - Current

President/Owner/Operator

JNA Partners, Inc.
05.2019 - 06.2021

Director of Operations and Human Resources

Chapman House, Inc.
07.2017 - 05.2019

Director of Human Resources and Operations

West Coast Rehab (Business Closed 12/31/2016)
08.2016 - 12.2016

Licensed Realtor

Evergreen Realty Homesmart
05.2015 - 08.2016

Director of Sales

Lantheus Medical Imaging
01.2008 - 05.2015

Associate Director of Sales

Bristol-Myers Squibb
10.2001 - 01.2008

Associate Director, Hospital Sales

Dupont Pharmaceuticals
12.1999 - 10.2001

Regional Sales Trainer

Dupont Pharmaceuticals
02.1997 - 12.1999

Senior Professional Sales Representative

Dupont Pharmaceuticals
05.1989 - 02.1997

MBA - Marketing and Management

Santa Clara University

Bachelor of Science - Pre-Medicine

Baker University
JOHN DOUGLASExecutive/Director For Hire