- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Cooking
- Supporting STEM education initiatives and mentorship programs
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy participating in [activity] for overall physical and mental well-being
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I participate in low-impact exercises to strengthen core muscles
- Youth Development Programs
- Dancing
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Blogging/Vlogging
- I enjoy cooking for friends and family gatherings
- Passionate about balancing physical health with mental and emotional wellness
JohnDunae Duncan
Summary
Dynamic and compassionate mental health support and care provider who works well with children and teens with extensive experience managing household operations as well as public environments. Proven ability in having consistent routines, effective planning and scheduling, and care plan assessment, fostering emotional support and relationship building. Skilled in documentation and problem-solving, enhancing family well-being and ensuring a structured, stress-free environment. Committed to empowering individuals through effective communication and mental support.
Overview
11
11
years of professional experience
Work History
Home-Based Caregiver and Operations Manager
Home Business
09.2022 - Current
- Manage multiple schedules for a household of two adults and three children.
- Create and implement daily routines for effective scheduling.
- Coordinate medical appointments for all family members and follow up with health care providers.
- Curate healthy meals and have set meal times to fit a structured and stress free environment when eating.
- Transport children safely to and from destinations on time.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Skilled in communication, time management, child development, mental health, event coordination, leadership, and much more!
Mental Health Peer Support Volunteer
Self Employed Services
01.2020 - 12.2025
- Welcomed others into a safe and peaceful space to be themselves and share their experiences and traumas.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Educated clients on dangers of substance abuse and prevention techniques.
- Reassured client of self worth reminding them of their amazing characteristics that I observed while giving them confidence they may have lacked in that particular time.
- Provided true friendship and bonding making it known this is not just a 'business' based transaction but is mutual care and respect present.
Delivery Driver
Instacart
01.2023 - 03.2024
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Nail Technician
Self Employed Services
05.2019 - 08.2022
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about application and nail art designs.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Grew repeat client base through effective marketing and customer service.
Restaurant Waiter
Texas Roadhouse
02.2018 - 04.2019
- Greeted and welcomed guests following up with tailored questions to build relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Retail Sales Associate
JD Sports
04.2015 - 02.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Cognitive Psychology
Community College of Aurora
Aurora, Colorado, COSkills
- Compassionate client care
- Documentation
- Meal preparation
- Care plan assessment
- Compassionate communication
- Problem-solving
- Emotional support
- Relationship building
Accomplishments
- Successfully assessed stressful situations to calmly, carefully, and logically come up with a resolution instead of a quick fix that could backfire.
- Worked as a fully active team member and contributed to overall success while embracing partnership.
- Provided counsel and companionship to help lead to healthy mental support rather than substance abuse or worse.
- Created routines that effectively helped family members live a structured yet enjoyable and peaceful environment.
Interests
Timeline
Delivery Driver
Instacart
01.2023 - 03.2024
Home-Based Caregiver and Operations Manager
Home Business
09.2022 - Current
Mental Health Peer Support Volunteer
Self Employed Services
01.2020 - 12.2025
Nail Technician
Self Employed Services
05.2019 - 08.2022
Restaurant Waiter
Texas Roadhouse
02.2018 - 04.2019
Retail Sales Associate
JD Sports
04.2015 - 02.2018
Cognitive Psychology
Community College of Aurora