John E. Gillespie
Laguna Hills,CA
Summary
Experienced professional with a dynamic background covering compliance, insurance contracting, high-ticket sales, and business innovation. With over 8 years successfully managing compliance for substance use facilities, 2 years negotiating insurance contracts, and a passion for high-ticket sales, I bring unparalleled project management and operational efficiency to any team. Technical expertise includes AI patent development, graphic design, web support, and marketing content strategy. Adept at application development, process workflow optimization, and delivering creative solutions to business challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Circa Behavioral Healthcare Solutions
Laguna Hills, California
12.2023 - Current
- Negotiated and established contracts with insurance companies to maximize billing accuracy.
- Monitored financial performance and ensured contract terms were fulfilled without error.
- Improved client relationships through effective communication and financial guidance.
- Closed high-value deals by identifying client pain points and demonstrating solutions through impactful presentations.
- Managed and nurtured long-term client relationships to ensure customer satisfaction.
- Achieved revenue targets through streamlined sales processes and dynamic persuasion techniques.
Compliance Officer
Hotel California By The Sea
Newport Beach, CA
07.2017 - 11.2023
- Managed compliance processes for multiple substance use facilities over 8 years.
- Ensured adherence to all local, state, and federal regulatory guidelines.
- Conducted audits, maintained risk management policies, and oversaw corrective measures.
- Collaborated with teams to implement company-wide compliance strategies.
Education
MBA - Business
Strayer University
03-2022
Skills
- Project Management: Expertise in managing large-scale projects, optimizing workflows, and ensuring milestones are achieved
- Technical Proficiency: AI patent development, application development, and website management
- Creative Design: Graphic design, logo creation, video production, video editing, and pitch deck creation
- Marketing Skills: Content creation, copywriting, and strategic video marketing campaigns
- Compliance & Risk Management: Years of managing compliance processes and regulatory adherence for substance use facilities
- Sales Expertise: Skilled in high-ticket sales and client relationship management
Accomplishments
- Designed and developed an AI patent, utilizing technical skills from a sound engineering background.
- Solved unique industry challenges with innovative AI applications.
- Applied deep problem-solving, technical proficiency, and research methodologies.
Certification
- Patent #11929098
Affiliations
- Provided website support and maintenance, overseeing end-to-end functionality improvements.
- Delivered impactful graphic design and logo creation services aligned with brand objectives.
- Created tailored marketing content, including copy, video scripts, and strategically edited materials to support marketing campaigns.
- Developed compelling pitch decks and general business plan outlines to assist clients in achieving their business goals.
Timeline
Sales Manager
Circa Behavioral Healthcare Solutions
12.2023 - Current
Compliance Officer
Hotel California By The Sea
07.2017 - 11.2023
MBA - Business
Strayer University
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