John E. Rogan III
New Castle,PA
Summary
Offering near 20 years of Investigative experience in review and analyzing Federal Background investigations, determining quality and completion of investigation criteria.
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting product or team performance.
Overview
29
29
years of professional experience
Work History
Project Assistant
Jacobs Engineering
Coraopolis, PA
07.2017 - Current
- Working 40-50 Hrs. Weekly, in analyze documents and reports in preparation for submitting RFIs
- Process work packages and review for accuracy as well as monitor and update in-process documents.
- Archive QA controlled logbooks and maintain electronic document management system
- Maintain Master Documents in Document Control Center; and create reports
- Adhere to records management procedures, including scanning, filing and managing offsite records storage and retrieval
- Provide user assistance and training on document control systems and procedures.
- Handled administrative duties, filing, and errands.
- Completed multiple tasks simultaneously to optimize project completion.
- Performed work according to project schedules and established quality standards.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Researched and analyzed data to support project-related decisions.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Quality Team Leader
UPMC Distribution Center
Cranberry Township, PA
05.2017 - 07.2017
- Worked 40 hrs. Weekly, Proficient Use of ERP based system (ORACLE) to maintain current specifications of department's inventory platform and processes
- Managed work schedule of 8-15 hourly employees, as well as Oversee distribution of supplies and equipment.
- Maintained overall budget through productivity, overtime reduction, and ensuring safety was paramount
- Conduct daily Quality Audits of outgoing shipments
- Ensure allowable error ratio is maintained through Quality Audits, maintain awareness of any changes in policies and procedures.
- Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.
- Fostered cooperative, positive working environment for team by encouraging brainstorming of ideas.
Distribution Associate
UPMC Distribution Center
Cranberry Township, PA
03.2016 - 05.2017
- Worked 40 - 50 hrs. Weekly, Responsible for collection and quality assurance of inventory for distribution to UPMC hospitals
- Provided verification of orders, packing slips, bills and routing of all inbound and outbound materials/equipment
- Maintained accurate inventory levels, filled requisitions in timely and professional manner
- Certified in operation of heavy lift equipment
- Successfully completed all equipment/safety training yearly or as required by distribution center supervisor.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Prepared boxes, pallets and crates for outgoing shipments.
- Prioritized and rearranged tasks to meet changing demands.
- Documented inventory movements in WMS using handheld scanners.
- Inspected merchandise for damage and discrepancies with documentation.
Quality Assurance Officer
Office of Personnel Management-Office of Federal Investigations
Boyers, PA
11.2007 - 09.2015
- Worked 40 hrs. Weekly, Responsible for monitoring quality of confidential and sensitive Federal investigative field work (Reports of Investigation, testimonies and other documentary evidence) performed by Federal Review Staff
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
- Prepared written critiques and reviewed investigative case for accuracy, timeliness, and completeness to ensure National Standards were met
- Reviewed investigation case rebuttals from Contractors in to facilitate corrective actions
- Maintained Contractor Rebuttal database.
- Acting team member for meetings with Contractors and Policy Group involving discussion of current trends, problem solving, and evaluating standards
- Acted as Liaison to Federal field staff when needed
- Extensive experience working with Microsoft Office Suite, PIPS Database, OPIS, multiple National Quality Standards Databases, and Workload Databases.
Quality Control Officer
United States Investigations Services
Boyers, PA
11.2006 - 11.2007
- Worked 40 hrs. Weekly, Analyzed confidential and sensitive case material to ensure National Quality Standards were met so investigations could be submitted to Office of Personnel Management (OPM)
- Acted as Liaison to investigators in field and in-house review staff
- Clarified and instructed others on matters regarding Employee Handbook and Investigation Criteria
- Provided clarification for issues that arose during review of Personal Background Investigation cases, or determination of eligibility for security clearance.
Reviewer
United States Investigations Services
Boyers, PA
03.1999 - 11.2006
- Worked 40 hrs. Weekly, Reviewed confidential and sensitive investigative material to ensure compliance with OPM's standards for accuracy
- Reviewed and closed, for final submission, material of Sensitive and Top Priority Investigations
- Prepared final investigation package for submission to customer agencies
- Interacted with Quality Control Officers and field personnel on investigations which required special handling
- Specialized in Department of Defense case requirements
- Acted as Liaison to OPM's customer agencies regarding specific case-related problems and requests
- Analyzed, researched and improved various operational systems and workloads
- Identified discrepancies and inconsistencies to initiate follow-up as needed in order to prepare final reports.
Mental Health Technician
Jameson Health System
New Castle, PA
04.1998 - 03.1999
- Worked 40 hrs. Weekly, Facilitated group discussions in structured setting
- Conducted assessments and screenings for possible patients and consulted with unit psychiatrist
- Completed individualized patient treatment plan and provided support assistance for Community Education and Outreach Programs
- Handled scheduling and transport of patients to and from facility.
Program Director, Lawrence and Mercer Counties Wraparound Program
Mental Health Alternatives, Inc.
New Castle, PA
02.1997 - 01.1998
- Worked 40 hrs. Weekly, Supervised daily operations for Wraparound Program in Lawrence and Mercer Counties
- Conducted interviews of job applicants
- Responsible for oversight of State and Managed Care Provider documentation
- Served as Liaison to outside agencies and school systems
- Managed personnel recruitment, training, and evaluation
- Monitored staff for compliance with company policies and State Regulations.
Program Coordinator, Lawrence County Wraparound Program
Mental Health Alternatives, Inc.
New Castle, PA
Feb1996 - 02.1997
- Worked 40 hrs. Weekly, Assisted Director in daily operations
- Immediate Supervisor to 25-30 staff members
- Conducted staff meetings and other duties as needed.
Therapeutic Staff Support, Lawrence County Wraparound Program
Mental Health Alternatives, Inc.
New Castle, PA
04.1995 - 02.1996
- Worked 40 hrs. Weekly, Provided one-to-one Therapeutic Intervention and Support to children with mental health needs in school, home and community settings
- Developed and implemented Behavior Contracts based on individual needs and strengths.
Education
Bachelor of Art in Communications - Communications
Slippery Rock University
Slippery Rock05.1993
High School diploma -
Laurel School District
New Castle, PA06.1988
Skills
- Reviewing and resolving issues in reports and documents based on current and past job experience
- Self-Starter, adapting to new processes in changing environment, as with COVID restrictions and contact limitations
- Adapting to and problem solving with program and contract changes
- Microsoft Office Suite including Word, Excel, Outlook
- PIPS Database, OPIS, multiple National Quality Standards Databases, and Workload Databases
- ORACLE Peoplesoft & WMS Systems
- Lucas Software Picking System
Day Phone
724-924-9107
References
- David Patton, President, UPMC St. Margaret, 724-674-0346
- Dr. Robert Kissick, Veterinarian/Owner, Silver Springs Equine, 724-924-1988
- Eric F. Campbell, Project Superintendent, Rycon Construction, Inc., 412-439-1190
- Andrew Arkett, Senior Supply Chain Analyst, UPMC, 724-944-5224
Timeline
Project Assistant
Jacobs Engineering
07.2017 - Current
Quality Team Leader
UPMC Distribution Center
05.2017 - 07.2017
Distribution Associate
UPMC Distribution Center
03.2016 - 05.2017
Quality Assurance Officer
Office of Personnel Management-Office of Federal Investigations
11.2007 - 09.2015
Quality Control Officer
United States Investigations Services
11.2006 - 11.2007
Reviewer
United States Investigations Services
03.1999 - 11.2006
Mental Health Technician
Jameson Health System
04.1998 - 03.1999
Program Director, Lawrence and Mercer Counties Wraparound Program
Mental Health Alternatives, Inc.
02.1997 - 01.1998
Therapeutic Staff Support, Lawrence County Wraparound Program
Mental Health Alternatives, Inc.
04.1995 - 02.1996
Program Coordinator, Lawrence County Wraparound Program
Mental Health Alternatives, Inc.
Feb1996 - 02.1997
Bachelor of Art in Communications - Communications
Slippery Rock University
High School diploma -
Laurel School District
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