Johnell Brown
SYSTEM ADMINISTRATOR
Humble,TX
Summary
Versatile Network Engineer with a proven track record at Amadeus IT Group, enhancing network performance and implementing robust web solutions as a Freelance Web Developer. Skilled in firewall management and technical troubleshooting, complimented by exceptional communication abilities. Achieved significant risk reduction and performance improvements across multiple platforms, demonstrating a keen eye for detail and a commitment to excellence.
Driven Systems Administrator with 8 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
2
2
Certifications
Work History
NETWORK ENGINEER
Amadeus IT Group
Humble, Texas
02.2022 - Current
- Monitored network capacity and performance to diagnose and resolve complex network problems
- Assisted with implementation and support of network monitoring tools
- Managed, tracked, and coordinated problem resolution and escalation processes
- Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews
- Implemented virtualization technologies such as VMware or Hyper-V to consolidate resources and maximize hardware utilization rates efficiently.
- Collaborated with cross-functional teams to successfully migrate legacy systems to Citrix platform, improving overall IT efficiency.
- Boosted client satisfaction levels through timely resolution of critical issues via troubleshooting, debugging, and root cause analysis techniques in a complex ServiceNow environment.
WEB DEVELOPER
Freelance
01.2019 - 05.2024
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding
- Coded websites using HTML, CSS, JavaScript, and jQuery languages
- Designed reusable Django apps, streamlining the development process and promoting code reusability.
- Designed intuitive graphical user interfaces to improve user experience
- Increased efficiency of RESTful API endpoints with Django Rest Framework while ensuring appropriate authentication mechanisms were implemented.
- Authored code in Python and JavaScript within Django framework.
SYSTEM ADMINISTRATOR
HoneyWell
08.2019 - 12.2021
- Maintained servers and systems to keep networks fully operational during peak periods
- Created user accounts and assigned permissions
- Tested new software and hardware prior to deployment
- Configured and tested new software and hardware
- Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper-V
- Deployed operating systems updates on all servers in the organization via automated patch management tools like SCCM
- Developed scripts for automation of routine tasks using PowerShell scripting language
- Diagnosed, troubleshooted and resolved hardware, software, and other network and system problems
INFORMATION TECHNOLOGY INTERN
Humble ISD
05.2017 - 06.2019
- Maintained current software licenses and patched applications to stay up-to-date with latest features
- Reviewed system and network performance to make proactive adjustments based on established IT policies
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments
- Installed, modified, and repaired software and hardware to resolve technical issues
- Integrated, monitored and tested wireless devices, multi-site network infrastructure, business intelligence software and applications
- Created detailed documentation of IT processes and procedures
- Provided training on basic computer use for end-users
- Delivered technical support and assistance to network users
Education
BACHELOR OF SCIENCE (B.S.) - COMPUTER INFORMATION SYSTEMS
University of Houston
BACHELOR OF SCIENCE - COMPUTER INFORMATION SYSTEMS
Texas Tech University
Certification
Comptia A+
Timeline
NETWORK ENGINEER
Amadeus IT Group
02.2022 - Current
SYSTEM ADMINISTRATOR
HoneyWell
08.2019 - 12.2021
WEB DEVELOPER
Freelance
01.2019 - 05.2024
INFORMATION TECHNOLOGY INTERN
Humble ISD
05.2017 - 06.2019
BACHELOR OF SCIENCE - COMPUTER INFORMATION SYSTEMS
Texas Tech University
Comptia A+
AWS Cloud practitioner
BACHELOR OF SCIENCE (B.S.) - COMPUTER INFORMATION SYSTEMS
University of Houston