Johnell Kirk

• Followed procedures at all times for personal and team safety.
• Received and reviewed new orders, located requested merchandise and promptly initiated processing.
• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.

Prepare products for shipping FedEx& Ups.

Pick part for orders.

Lead 6-8 people per assembly line.

Keep the integrity of the merchandise and promote new products.

Train new hires and store personnel.

Down stocked items and set bays to plano-gram.

Filled in hours where needed in other stores.

Coordinated agents in handling baggage and servicing the aircraft.

Operate heavy equipment forklift,bucket truck,belt loader and baggage dispenser.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.