Johnerson Ueal Jr
Southaven,MS
Summary
I have a solid foundation in Information Technology gained through college coursework and an internship. I possess strong analytical, communication, and teamwork skills. My ability to quickly adapt to new environments has been proven time and again. I am eager to contribute to team success and further develop my professional skills. With a positive attitude and a commitment to continuous learning and growth, I am ready to take on new challenges.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx Ground
12.2020 - Current
- Been a package handler for FedEx for nearly 4 years
- Named star of the week and have earned 20 award certificates
Participant
Reach Memphis
11.2017 - Current
- Company Overview: Reach Memphis is an academic program designed to help students prepare for and navigate through college
- The REACH Memphis mission is to help high-potential students from high schools prepare for college and careers through mentoring, exposure to summer academic/leadership experiences, intensive college preparation counseling, and career planning
IT Support Specialist
Shelby County Schools
06.2019 - 08.2019
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for 40 employees.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
Participant
Jackling Introduction to Engineering summer camp
06.2018 - 06.2018
- Was sent to Missouri through a program called Reach Memphis
- I spent a week there and received a Minority Intro to Engineering Scholarship
- Team building and small group competitions provided a diverse foundation for learning about one another and what the Missouri S&T campus has to offer
Education
Bachelor of Science - Computer Science
University of Memphis
Memphis12.2024
Skills
- Python
- Ruby
- Database Process & Design - MS SQL Server & SQL commands
- Software engineering
- Data Structure/Object Oriented Programming
- Idea generator
- Team collaboration
- Decision-making
- Self Starter
- Capstone Project
Accomplishments
Platinum Certificate of Recognition - 20 QRP Points Accumulated, Star of the Week,
Team Best Award Member - FedEx Ground
Dean's List - UOM
Timeline
Package Handler
FedEx Ground
12.2020 - Current
IT Support Specialist
Shelby County Schools
06.2019 - 08.2019
Participant
Jackling Introduction to Engineering summer camp
06.2018 - 06.2018
Participant
Reach Memphis
11.2017 - Current
Bachelor of Science - Computer Science
University of Memphis