Johnetta Frizzell
Dickson,TN
Summary
An eager future RN that is a result-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance and patient safety. Looking to secure a residency in the PCU.
Overview
20
20
years of professional experience
Work History
PCT, Nurse Extern
HCA Horizon Medical Center
04.2020 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Supported patients' daily living activities, improving their hospital stay experience.
- Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Account Payable Specialist
Porcelain Industries
04.2019 - Current
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Administrative Office Coordinator
HCA Horizon Medical Center
04.2019 - 04.2020
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Contributed to the development of new scheduling protocols, enhancing overall department efficiency.
- Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
- Coordinated complex surgical cases, including multi-disciplinary surgeries, to optimize patient outcomes.
- Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
- Implemented a well-organized system for tracking surgery cancellations and rescheduling requests.
- Assisted in maintaining an up-to-date surgical calendar, enabling efficient use of operating room resources.
- Maintained accurate records of all scheduled procedures, contributing to seamless hospital operations.
- Ordered lenses for eye surgeries, bone fragments for ortho surgeries, scheduled use of operation equipment such as green light lasers.
Store Manager, licensed cashier
Cash City
01.2017 - 12.2017
- AP Checks for rent, title liens, and the repossession companies
- Balance check register and account sheets daily
- Making sure the customers had everything to get the appropriate cash loan, and did Western unions
Server, Shift manager, Assistant Manager
Pizza Hut
01.2005 - 12.2017
- The role of server allowed me to work with the public and give excellent customer service, answer phones, cash customers out and follow food safety
- Working as the Shift leader for a major food chain my job was to lead my shift to achieve maximum customer service
- I also kept up with deliveries, making sure product looks great and product is promptly ready
- Also did daily balancing of the register, and preparing daily sale summaries and deposits
- Working as an Assistant Manager of a major food chain my job was to assist the General Manger in Operations of the Business
- This includes, but not limited to, paperwork of the business, going to meetings, counting inventory, handling large amounts of money, hiring, answering benefit questions
Customer/Student Service Receptionist/Coordinator
Tennessee Technology College of Applied Technology at Hohenwald
12.2011 - 07.2013
- Being the face of the school I greeted everyone that came to the front office
- I also did behind the scene work by processing applications, maintaining waiting lists for 16 different classes, making sure classes are full, enrolling students, distributing financial aid checks, creating documents for the school, and collecting required documentation for PN/ST programs
- Handled multi-lined phone, transferred calls, handled money from registration and GED testing
Administrative Assistant Coordinator
Care-All Home Care
01.2009 - 08.2009
- This was a full-time Monday through Friday job
- I worked this job as a second job with Pizza Hut
- This particular job had many responsibilities such as; giving Administrative Support, assisting with billing patients insurance, filing patient files, ordering medical supplies for the home health nurses to have, ordering office equipment, answering phones, taking messages, running orders to the doctors and running the back
- I also kept up with co-workers timesheets and entered information into a system for payroll
Education
Associate of Science - Nursing
Galen College of Nursing
Nashville, TN09-2025
Tennessee Technology Center
Hohenwald, TN01.2007
High School -
Lewis County High School
Hohenwald, TN01.2004
High School -
Lawrence County High School
Hohenwald, TN01.2002
Skills
- Client Support
- Task Management Expertise
- Proficient Technical Skills
- Collaborative Teamwork
- Strong Detail Orientation
- Resourceful
- Effective Crisis Resolution
- Effective Team Collaboration
- Individual Work
- Assertiveness
- Self-Motivation
- Goal Orientation
- Rapid Problem Solving
- Efficiency
- Reliability
- Hard-working
- Caring Attitude
- Quick Learning
Awards
- Medical Administrative Assistant Diploma, 04/12/07
- Administrative Assistant Diploma, 08/25/06
- Software Application Operator Certificate, 08/21/06
- Receptionist Customer Service Representative Certificate, 04/19/06
- Data Entry Specialist Certificate, 12/14/05
Timeline
PCT, Nurse Extern
HCA Horizon Medical Center
04.2020 - Current
Account Payable Specialist
Porcelain Industries
04.2019 - Current
Administrative Office Coordinator
HCA Horizon Medical Center
04.2019 - 04.2020
Store Manager, licensed cashier
Cash City
01.2017 - 12.2017
Customer/Student Service Receptionist/Coordinator
Tennessee Technology College of Applied Technology at Hohenwald
12.2011 - 07.2013
Administrative Assistant Coordinator
Care-All Home Care
01.2009 - 08.2009
Server, Shift manager, Assistant Manager
Pizza Hut
01.2005 - 12.2017
High School -
Lewis County High School
High School -
Lawrence County High School
Associate of Science - Nursing
Galen College of Nursing
Tennessee Technology Center
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