Dynamic and results-oriented professional with extensive experience in customer relations leadership and emergency response management. Proven track record in effectively leading teams to enhance customer satisfaction while implementing strategic initiatives for operational excellence. Skilled in coordinating debris monitoring and cleanup efforts during natural disaster relief operations, ensuring compliance with safety regulations and conducting comprehensive damage assessments in affected areas. Adept at leveraging strong communication and problem-solving skills to build relationships with stakeholders and drive team performance. Committed to fostering a culture of safety and continuous improvement in high-pressure environments.