Johnette Mejia-Watts
Roseville,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
22
22
years of professional experience
Work History
Sales Associate
Bath & Body Works Inc.
Sacramento, CA
10.2019 - 08.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Delivery Driver
O'Reilly's Auto Parts
Sacramento, CA
07.2019 - 10.2019
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Delivered rush merchandise on tight schedules to meet customer targets.
Memory Care Activity Specialist
Atria El Camino Gardens
Carmichael, CA
10.2017 - 03.2018
- Assisted in the development of activity plans and programs to meet the needs of residents.
- Conducted daily activities with residents, such as arts and crafts projects, music therapy, and outdoor recreational activities.
- Provided emotional support to residents during challenging times.
- Collaborated with other departments to ensure that resident care needs were met.
- Facilitated cognitive stimulation programs designed to improve memory retention and problem solving skills among seniors living with dementia or Alzheimer's disease.
- Created a safe environment for residents while they participated in activities.
Motor Vehicle Assistant
Department of Motor Vehicles
Sacramento, CA
06.1998 - 10.2017
- Developed positive relationships with internal customers through effective communication techniques.
- Entered data into databases accurately and efficiently.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Received and distributed mail, letters and packages.
- Greeted visitors, clients and guests in a professional manner.
Education
El Camino Fundamental High School
Sacramento, CA06-1990
Skills
- Exceptional multi-tasker
- Excellent communication skills
- Adaptive team player
- Strong organizational skills
- Cash Handling
- Energetic self-starter
Timeline
Sales Associate
Bath & Body Works Inc.
10.2019 - 08.2020
Delivery Driver
O'Reilly's Auto Parts
07.2019 - 10.2019
Memory Care Activity Specialist
Atria El Camino Gardens
10.2017 - 03.2018
Motor Vehicle Assistant
Department of Motor Vehicles
06.1998 - 10.2017
El Camino Fundamental High School