Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnette Wicker

Denham Springs,LA

Summary

Reliable and enthusiastic with a versatile background of 27 years spanning roles as a Nuclear Security Officer and Customer Service Representative, along with experience in Warehouses, Clerical support,and Process serving, well- equipped for remote positions that demand a comprehensive skill set. Eager to contribute overall knowledge and experience towards the continuous success of the company. Seeking a position that is challenging to foster new career opportunities , and to enhance skills in an environment requiring a variety of tasks.

Overview

16
16
years of professional experience

Work History

Nuclear Security Officer

Entergy Louisiana
Saint Francisville, LA
02.2016 - Current
  • Maintained periodic qualification of armed response, physical fitness and weapon requirements and maintained required qualifications for site access.
  • Identified and analyzed threats, protected against radiological sabotage and handled nuclear emergency situations.
  • Performed patrols of protected area, vital area, fire watch area and owner-controlled areas and maintained appropriate logs.
  • Reported degradation, deficiencies and accidents in accordance with current procedures and took appropriate corrective actions as directed by security management.
  • Searched bags manually to identify prohibited items and contraband.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

Sales Associate

Sam's Club
Baton Rouge, LA
09.2014 - 12.2023
  • Processed customer orders accurately and efficiently.
  • Verified accuracy of orders by comparing items and quantities picked to customer invoices.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Organized warehouse shelves according to item size, type, style, color or product code.
  • Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
  • Ensured that all safety regulations were followed while performing work duties
  • Answered phone calls from customers promptly and courteously.
  • Operated scanners, computers, and other equipment to track orders.

Hospital Security Officer

Our Lady of the Lake Medical Center
Baton Rouge, LA
06.2008 - 02.2016
  • Conducted rounds of hospital premises to ensure safety and security measures were being met.
  • Assisted in resolving conflicts between patients or visitors.
  • Trained new employees on hospital security policies and procedures.
  • Provided friendly and professional assistance to employees, visitors and customers.

Education

Associate of Science - Criminal Justice

Remington College
Fort Worth, TX
05.2015

High School Diploma -

Kankakee High School
Kankakee, IL
05.2000

Skills

  • Scheduling
  • Inbound and Outbound Calling
  • Data Entry
  • Microsoft Office Suite
  • Critical Thinking
  • Materials Transport
  • Multi-Line Phone Systems
  • Switchboard Operations
  • Excellent Verbal Communication Skills
  • Order Picking
  • Merchandise Restock
  • Delivery and Pickup
  • Sorting
  • Customer Service
  • Vehicle Inspections
  • Document Management
  • HIPAA Compliance
  • Workplace Safety
  • Risk Management
  • Disaster Preparedness
  • Protective Equipment

Timeline

Nuclear Security Officer

Entergy Louisiana
02.2016 - Current

Sales Associate

Sam's Club
09.2014 - 12.2023

Hospital Security Officer

Our Lady of the Lake Medical Center
06.2008 - 02.2016

Associate of Science - Criminal Justice

Remington College

High School Diploma -

Kankakee High School
Johnette Wicker