Johney Mikkelson
Gillette
Summary
Professional in project coordination, equipped with valuable experience in supporting multi-faceted projects to deliver optimal results. Known for effective problem-solving and contributing to successful project outcomes. Reliable team player with focus on collaboration and adaptability, skilled in resource allocation and task prioritization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Support Specialist
Visionary Communications
07.2019 - Current
- Assist project managers in creating and maintaining comprehensive project documentation.
- Submit and track permits for fiber builds to ensure compliance.
- Onboard contractors by obtaining essential documentation including agreements and insurance forms.
- Track contractor insurance status while maintaining regular communication regarding coverages.
- Create and manage purchase orders across multiple departments for efficient procurement.
- Build and maintain diverse Monday.com project boards to enhance departmental collaboration.
- Develop and manage detailed Microsoft Excel spreadsheets for data tracking.
- Provide technical training and support for applications including Monday.com, HubSpot, Sonar, Render, and Microsoft Office.
- Other Positions Held: Tier I Technical Support Specialist (July 2019 to April 2022), Customer Service Representative/Pre Sales Engineer (April 2022 to April 2023)
Assistant Store Manager
Office Depot
10.2014 - 07.2019
- Managed daily store operations to enhance overall efficiency.
- Led technology department, overseeing troubleshooting and repairs of PC issues.
- Executed iPhone repairs, ensuring timely service for customers.
- Maintained staff schedule to optimize workforce deployment.
- Drove commission sales, educating staff on effective sales practices.
- District Sales Champion (14 Stores)
- Regional Sales Champion (126 Stores)
- Fourth in the company in commission sales (Over 1,400 Stores)
- Other Positions Held: Sales Associate, Lead Sales Associate, Department Manager and Customer Service Manager.
Education
High School Diploma -
Campbell County High School
Gillette, WY05-2011
Skills
- Leadership and management
- Effective communication
- Software proficiency: Microsoft Office, Mondaycom, Sonar, HubSpot, Render
- Customer service excellence
- Task prioritization
- Documentation and reporting skills
- Adaptability and flexibility
- Project management expertise
Certification
Certified Notary Public for the State of Wyoming. Also approved for remote notaries.
Activities
- Junior football coach
- Junior football board member and head of officiating
- Play-by-play and color commentator for high school football in Gillette
- Public address announcer for Gillette Wild hockey
- Public address announcer for Gillette Riders baseball
- Bowling tournament director
- Rideshare driver
Timeline
Project Support Specialist
Visionary Communications
07.2019 - Current
Assistant Store Manager
Office Depot
10.2014 - 07.2019
High School Diploma -
Campbell County High School
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