Results-driven professional known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Exceling in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
20
20
years of professional experience
Work History
Assistant Branch Manager
ABC Supply
Bronx, NY
06.2018 - Current
Analyzing competitors and market trends to facilitate business growth.
Managing relationships with vendors.
Overseeing weekly, monthly, and quarterly cycle counts, as well as biannual physical inventories.
Assuring all deliveries are accurate, and delivered on time.
Processing payroll weekly, and ensuring all vendor payments are approved.
Completing month-end and year-end closings, keeping records audit-ready, and monitoring the timely recording of accounting transactions.
Maintaining a clean, organized, and safe work environment.
Territory Account Manager
Hilti Inc
Long Island City, NY
10.2013 - 03.2018
Generated qualified leads through cold calling activities within the assigned territory.
Developed and implemented sales strategies to increase market share in assigned territories.
Monitored inventory levels at all times to ensure adequate stock availability for customers.
Participated in cross-functional team meetings to discuss current challenges facing the business.
Coordinated delivery schedules with logistics teams to ensure timely fulfillment of orders.
Maintained a thorough understanding of industry trends, products, services, competitors, pricing structures, and regulations within the assigned territory.
Negotiated terms of contracts with clients while maximizing profitability for company objectives.
Account Manager
Rent A Center Warehouse & Retail Store
Bronx, NY
11.2009 - 09.2013
Utilized problem-solving skills when dealing with difficult customers.
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Provided technical assistance during product demonstrations or presentations.
Developed strategies to increase revenue from existing accounts.
Presented product features and advantages to potential customers during sales meetings.
Provided technical support to customers when needed.
Managed multiple accounts simultaneously while meeting deadlines.
Maintained accurate records of all customer interactions in the CRM system.
Assistant Sales Manager
City World Ford
Bronx, NY
04.2005 - 10.2009
Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Prepared reports detailing performance metrics such as sales volumes and conversion rates.
Trained new sales staff on product knowledge, sales techniques, and company policies.
Conducted weekly and monthly meetings to review progress against goals and objectives.
Developed strategies to increase sales volume and market share.
Developed pricing models that maximize profitability while meeting customer needs.
Helped sales professionals finalize customer sales and handled escalated concerns.
Education
Bachelor of Arts - Business Administration
Herbert H. Lehman College
The Bronx, NY
08-2007
Skills
Sales management
Operational efficiency
Client relationship management
Budget control
Staff development
Operations management
Timeline
Assistant Branch Manager
ABC Supply
06.2018 - Current
Territory Account Manager
Hilti Inc
10.2013 - 03.2018
Account Manager
Rent A Center Warehouse & Retail Store
11.2009 - 09.2013
Assistant Sales Manager
City World Ford
04.2005 - 10.2009
Bachelor of Arts - Business Administration
Herbert H. Lehman College
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