Summary
Overview
Work History
Education
Skills
Timeline
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John F McManus

Rockaway Park,NY

Summary

Proven expert in workflow optimization and customer support, I significantly enhanced production consistency and service quality at Xerox Business Services, LLC. Leveraging technical support skills and a keen ability to manage critical inventory, I ensured seamless operations and superior client satisfaction, positioning myself as a pivotal resource in key operating systems.

Overview

45
45
years of professional experience

Work History

Office Services Xerox Key Operator

Xerox Business Services, LLC
07.1979 - 12.2024
  • Coordinated efforts with quality assurance teams to maintain consistency in product output across all stages of production.
  • Ensured high-quality output by maintaining strict adherence to company standards and guidelines for key operations.
  • Provided exceptional customer service by ensuring proper handling of queries or concerns raised by clients.
  • Served as an expert resource on multiple projects requiring specific knowledge of key operating systems.
  • Managed inventory levels of critical supplies, preventing shortages that could disrupt production schedules.
  • Liaised with vendors and suppliers for equipment maintenance, upgrades, or replacements as needed.

Education

High School Diploma -

Beach Channel H.S.
Rockaway Park, NY
06-1977

Skills

  • Customer support
  • Workflow optimization
  • Administrative support
  • Performance improvement
  • Data collection and reporting
  • Technical support

Timeline

Office Services Xerox Key Operator

Xerox Business Services, LLC
07.1979 - 12.2024

High School Diploma -

Beach Channel H.S.

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John F McManus