Timeline
Work History
Overview
Education
Skills
Work Preference
Work Availability
Accomplishments
Languages
CustomerServiceRepresentative
MOKWA FERDINAND

MOKWA FERDINAND

MANAGER
Macon,GA

Timeline

Director of Marketing

MAKENE FOUNDATION
2023.09 - Current

Master of Arts - Ministry And Administration

Grand Canyon University
06.2022 - 07.2024

Bachelor of Science - HR And Business Administration

Interactive College of Technology
08.2021 - 10.2024

ICQA Problem Solver

HomeGoods Distribution Center
07.2020 - 08.2022

Bachelor of Arts - Christian Counseling And Administration

LAKE TANGANYIKA CHRISTIAN COLLEGE
2014.04 - 2016.08

Work History

Director of Marketing

MAKENE FOUNDATION
MACON, GA
2023.09 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

ICQA Problem Solver

HomeGoods Distribution Center
JEFFERSON , GA
07.2020 - 08.2022
  • Responded to departments to provide product or inventory procedural information.
  • Established strong relationships with key stakeholders across various departments, fostering an environment of collaboration and support.
  • Developed comprehensive reports on audit findings to support informed decision-making for management.
  • Supported management in capacity planning by providing accurate inventory level updates and projections.
  • Served as an escalation point for complex or high-priority issues, ensuring timely resolution and minimal impact on operations.
  • Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
  • Initiated process changes based on data analysis, resulting in reduced order processing times.
  • Conducted root cause analyses for recurring issues, establishing preventive measures and long-term solutions.
  • Facilitated ongoing training initiatives for staff members to maintain high competency levels in their roles.
  • Completed physical inventory counts each month.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Collaborated with the procurement team to establish steady supply of inventory.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Education

Bachelor of Arts - Christian Counseling And Administration

LAKE TANGANYIKA CHRISTIAN COLLEGE
KIGOMA
2014.04 - 2016.08

Bachelor of Science - HR And Business Administration

Interactive College of Technology
Atlanta, GA
08.2021 - 10.2024

Master of Arts - Ministry And Administration

Grand Canyon University
Phoenix, AZ
06.2022 - 07.2024

Skills

  • Lead Generation
  • Product Marketing
  • Communications Management
  • Business Planning
  • Project Management
  • Strategic Marketing
  • Campaign Planning
  • Business Management Principles
  • Business Administration
  • Office Management
  • Data Entry
  • Communication Expertise
  • Public Relations Campaigns
  • Database Management
  • Staff Management
  • Project Planning
  • Proposal Coordination
  • Employee Retention
  • Public Speaking
  • Financial Management
  • Scheduling
  • Statistics

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteRemote

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off401k match4-day work weekFlexible work hoursTeam Building / Company RetreatsWork from home optionPersonal development programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 35 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
MOKWA FERDINANDMANAGER