John Burgess
Woodstock,GA
Summary
Resilient professional with proven performance in leadership, marketing, product management, strategic planning, training, and communication. Detail-oriented in problem-solving and planning. Extensive knowledge of the automotive industry trends, market conditions and customer buying habits. Successful in WFH / remote working environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated professional with a strong history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager, Strategic Partnerships
CARFAX
06.2021 - 10.2023
- Developed innovative business partnerships focusing on long term growth opportunities across multiple markets.
- Facilitated strategy development and planned with cross-functional teams.
- Established strategic partnerships by identifying and engaging with key industry players.
- Conducted market research to identify new opportunities and target markets.
- Collaborated with cross-functional teams to identify potential partnership opportunities in line with organizational goals.
- Developed comprehensive partnership proposals, highlighting mutual benefits and opportunities for growth.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Enhanced company reputation through successful collaboration with partners on joint projects.
- Implemented effective strategies to expand company's network of partners within targeted industries.
Product Director – Automotive
EQUIFAX
09.2019 - 01.2021
- Streamlined internal workflows between departments, improving communication and increasing overall efficiency.
- Conducted market research to identify new opportunities and target markets.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Developed innovative customer-focused digital solutions that delivered dealership value by solving specific consumer pain points.
- Collaborated with sales and marketing teams to develop compelling product messaging, value propositions, and marketing collateral.
- Delivered stakeholders presentations regularly to update progress on projects, addressing concerns promptly as they arose.
Manager, Product - Sales Training Strategy
AUDI OF AMERICA
08.2016 - 09.2019
- Aligned corporate sales and product strategy goals with dealer retailer network to spearhead consecutive yearly sales records.
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Established team priorities, maintained schedules and monitored performance.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Senior Manager, Sales Strategy / Product Management
COX AUTOMOTIVE / AUTOTRADER.COM
10.2006 - 05.2016
- Designed and delivered product initiatives resulting in double-digit revenue increases for 5 consecutive years.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
Manager, Sales Training
AUDI OF AMERICA
- Established team priorities, maintained schedules and monitored performance.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Manager, Marketing / Sales Training
PORSCHE CARS NORTH AMERICA, INC.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Brand Manager
LAND ROVER NORTH AMERICA, INC.
- Devised content strategy to effectively engage target audiences.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
- Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.
- Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Education
Bachelor of Science (B.S.) Marketing and International studies -
University of Northern Colorado
Greeley, COSkills
- Problem-Solving & Strong Analytical Thinking
- Proactive & Coaching Style Leadership
- Expert Attention to Detail
- Active Collaboration
- Excellent Orator/Presentation Skills
- Key Performance Indicators
- Project Planning
- Needs Assessment
- Teamwork and Collaboration
- Strategic Planning
- Training and Development
- Marketing
- Business Development
- Complex Problem-Solving
Certification
- Pragmatic Management Certified, Pragmatic Institute
- ADT – Facilitator Certified
Professional Highlights
- Partnerships
- Account Management
- Business Development
- Product Management
- Sales Strategies
- Brand Management
- Process Change Improvement
Timeline
Manager, Strategic Partnerships
CARFAX
06.2021 - 10.2023
Product Director – Automotive
EQUIFAX
09.2019 - 01.2021
Manager, Product - Sales Training Strategy
AUDI OF AMERICA
08.2016 - 09.2019
Senior Manager, Sales Strategy / Product Management
COX AUTOMOTIVE / AUTOTRADER.COM
10.2006 - 05.2016
Manager, Sales Training
AUDI OF AMERICA
Manager, Marketing / Sales Training
PORSCHE CARS NORTH AMERICA, INC.
Brand Manager
LAND ROVER NORTH AMERICA, INC.
Bachelor of Science (B.S.) Marketing and International studies -
University of Northern Colorado