John H Milbauer
Northampton,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
PetSmart
Whitehall , PA
05.2023 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers to determine wants or needs.
- Assisted in the preparation and execution of physical inventory counts.
- Unloaded shipments with the use of pallet jackets and forklift.
- Offered suggestions for additional items that may be of interest to customers.
- Computed purchases and received and processed cash or credit payment.
- Cross-sold products and services to increase average transaction value.
- Stocked shelves with merchandise according to company standards.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
Education
High School Diploma -
Commonwealth Charter Academy Charter School
06-2023
Skills
- Money handling
- Loyalty promotion
- Suggestive selling
- Customer service
- Upselling and cross selling
- Product recommendations
- Product promotions
- Problem-solving
- Cash handling
- POS system operation
- Stocking and receiving
- Retail sales
- Teamwork and collaboration
- Cross-selling techniques
Timeline
Retail Sales Associate
PetSmart
05.2023 - Current
High School Diploma -
Commonwealth Charter Academy Charter School