Managed customer accounts by overseeing service quality, operational coordination, and client communication.
Served as a primary field representative and customer-facing point of contact, building strong client relationships and ensuring customer satisfaction.
Identified opportunities for additional services and business development while maintaining ongoing client relationships in the field.
Operations Coordinator
Bear Pipe and Tool
Midland, TX
03.2025 - 10.2025
Coordinated with sales teams to ensure jobs were scheduled, prepared, and executed efficiently to meet customer deadlines.
Managed inventory operations to ensure tools, equipment, and pipe materials were available and delivered to job sites on time.
Organized and oversaw logistics for transporting pipe and equipment to and from field locations.
Assisted in transitioning inventory management from manual processes to a digital platform, improving tracking accuracy and billing efficiency.
International Consultant
Omega International Group
San Antonio, TX
05.2024 - 01.2025
Developed GTM engagements with Texas universities and China-based educational partners.
Assisted in early-stage project research and strategic planning.
Contributed to the development of a leadership course for American business schools.
Supported executive leadership during meetings with business partners.
Education
Bachelor of Science - Business Administration
Texas Tech University
Lubbock, TX
12-2024
Timeline
Sales Employee
Bear Pipe and Tool
10.2025 - Current
Operations Coordinator
Bear Pipe and Tool
03.2025 - 10.2025
International Consultant
Omega International Group
05.2024 - 01.2025
Bachelor of Science - Business Administration
Texas Tech University
ADDITIONAL INFORMATION
Computer Skills: Microsoft Office, Google Workspace, CAD / AutoCAD
Languages: English and Spanish
Activities
Sigma Alpha Epsilon - Texas Tech University
Secretary | August 2023 - May 2024
New Member Recruitment Committee | August 2022 - May 2023