John Heath Ashmore
Dallas,TX
Summary
Detail-oriented and dependable professional with a solid foundation in data management, customer service, and administrative support. Demonstrated success in handling high-volume operations, maintaining accurate records, and delivering exceptional service in fast-paced environments. Reflects a strong commitment to professional growth. Known for adaptability, precision, and a strong work ethic.
Overview
8
8
years of professional experience
Work History
Host
Oishii Restaurants LLC
09.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Smithy's On Henderson
03.2022 - 01.2023
- Delivered prompt and courteous service to guests in a busy dining setting.
- Upsold menu items and created a welcoming atmosphere for new and returning patrons.
- Handled cash and card transactions accurately while managing multiple tables.
- Collaborated with kitchen staff and bar to ensure timely order fulfillment.
Licensed Vocational Nurse
Cornerstone Staffing, Inc. Temporary Contract Position
07.2020 - 05.2021
- Conducted contact tracing interviews under Dallas County Health & Human Services.
- Maintained confidentiality and accurate records of COVID-19 exposures and cases.
- Educated patients on isolation protocols and coordinated with public health teams.
- Contributed to local outbreak response efforts during peak pandemic phases.
Servers Assistant
Republic Texas Tavern
04.2017 - 03.2018
- Supported servers by maintaining clean and prepared tables.
- Assisted in food running and guest interactions during peak hours.
- Ensured quick turnover and reset of dining areas to meet customer flow.
- Helped create a seamless dining experience in a refined, Southern-style restaurant.
Education
Bachelor of Science - Computer Information Systems
Texas A&M University Commerce - Dallas Campus
Dallas, TX05-2026
Associate of Arts - Business Administration
Collin County Community College - Frisco Campus
Frisco, TX01-2021
Skills
- Detail-oriented
- Customer service
- Front of house organization
- Hospitality and accommodation
- Team collaboration
- Task prioritization
- Sales strategies
- Guest relations
- POS software
- Calm demeanor
- Issue resolution
- Multitasking and organization
Technical Skills
- Microsoft Excel (Formulas, PivotTables, VLOOKUP)
- Database Navigation (CRM & Internal Systems)
- Typing Speed: 60+ WPM with High Accuracy
- Google Workspace (Docs, Sheets, Drive)
- Information Security & Data Confidentiality
- Front-End System & POS Interface Experience
Timeline
Host
Oishii Restaurants LLC
09.2024 - Current
Server
Smithy's On Henderson
03.2022 - 01.2023
Licensed Vocational Nurse
Cornerstone Staffing, Inc. Temporary Contract Position
07.2020 - 05.2021
Servers Assistant
Republic Texas Tavern
04.2017 - 03.2018
Bachelor of Science - Computer Information Systems
Texas A&M University Commerce - Dallas Campus
Associate of Arts - Business Administration
Collin County Community College - Frisco Campus
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