JOHN HENRY LATHAN
Asheboro,NC
Summary
Dynamic and results-oriented car sales consultant with a proven track record of success in exceeding sales targets and delivering exceptional customer satisfaction. With 10+ years of experience in the automotive industry, I possess a deep understanding of sales techniques, product knowledge, and customer relationship management. Known for my strong interpersonal skills, persuasive communication, and ability to tailor solutions to meet the unique needs of each client, I consistently build lasting relationships and drive revenue growth. Adept at leveraging market insights and industry trends to identify opportunities and develop effective sales strategies. Seeking to bring my expertise to a dynamic dealership environment where I can contribute to the continued success and reputation of the team while achieving personal and professional growth.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Wayne Thomas Chevrolet
03.2019 - 03.2024
- Meet or exceed sales targets
- Guide customers through the selection process by presenting suitable vehicle options based on their requirements and budget. Conduct test drives to showcase vehicle performance and features.
- Developed and implemented sales strategies to increase market share and profitability
- Cultivated and maintained relationships with high-value clients, ensuring repeat business and referrals
- Analyzed market trends and customer feedback to recommend product enhancements and improve sales processes
- Developed and executed marketing campaigns to promote new vehicle launches and dealership events
- Implemented effective sales techniques and customer service standards to drive revenue growth and exceed targets
- Leading the adoption and implementation of new sales techniques and technologies to improve the sales process
- Successfully handling and closing high-value deals, such as fleet sales or luxury vehicle purchases.
Sales Consultant
Towbin Kia
01.2018 - 02.2019
- Leading the adoption and implementation of new sales techniques and technologies to improve the sales process
- Meet or exceed sales targets
- Implemented effective sales techniques and customer service standards to drive revenue growth and exceed targets
- Implementing customer retention strategies that lead to a significant increase in repeat business.
- Successfully handling and closing high-value deals, such as fleet sales or luxury vehicle purchases.
- Developed and executed marketing campaigns to promote new vehicle launches and dealership events
- Implemented effective sales techniques and customer service standards to drive revenue growth and exceed targets
Sales Consultant
Cross Roads Ford
02.2017 - 12.2017
- Implemented effective sales techniques and customer service standards to drive revenue growth and exceed targets
- Leading the adoption and implementation of new sales techniques and technologies to improve the sales process
- Meet or exceed sales targets and key performance indicators (KPIs) set by the dealership, such as sales volume, customer satisfaction ratings, and gross profit margins.
- Implemented effective sales techniques and customer service standards to drive revenue growth and exceed targets
- Successfully handling and closing high-value deals, such as fleet sales or luxury vehicle purchases.
- Developed and executed marketing campaigns to promote new vehicle launches and dealership events
Sales Consultant
Pinehurst Nissan and Kia
02.2013 - 02.2017
- Initiate and maintain positive interactions with customers, whether through in-person visits, phone calls, or online inquiries. Actively listen to their needs and preferences to provide personalized
- Developed and implemented sales strategies to increase market share and profitability
- Cultivated and maintained relationships with high-value clients, ensuring repeat business and referrals
- Guide customers through the selection process by presenting suitable vehicle options based on their requirements and budget. Conduct test drives to showcase vehicle performance and features.
- Assist customers in completing necessary paperwork for vehicle purchases, financing applications, and vehicle registration. Ensure accuracy and compliance with legal and dealership requirements.
Education
High School Diploma -
Alleghany High School
Covington, VASkills
- Sales development
- Customer Service
- Prospecting
- Market analysis
- Sales management
- Community Networking
- Negotiation
- Communication
Accomplishments
- Consistently exceeding monthly or annual sales targets
- Winning awards or recognition for exceptional sales or outstanding performance
- Maintaining high levels of customer satisfaction, reflected in positive ratings and feedback
- Achieving the highest sales volume among peers consistently over a specified period
- Contributing to the overall success and reputation of the dealership through positive reviews and testimonials from satisfied customers
Timeline
Sales Consultant
Wayne Thomas Chevrolet
03.2019 - 03.2024
Sales Consultant
Towbin Kia
01.2018 - 02.2019
Sales Consultant
Cross Roads Ford
02.2017 - 12.2017
Sales Consultant
Pinehurst Nissan and Kia
02.2013 - 02.2017
High School Diploma -
Alleghany High School
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