Identify, contact, and qualify potential customers for new business opportunities using sales tools, training, and process
Generate leads and build relationships by nurturing warm prospects and uncovering new contacts
Directly prospect businesses in industries known to effectively use premium inventory across the region and nation
Responsible for over 500+ outbound efforts weekly and booking a minimum of 3+ prospect meetings
Work different New York Jets events and games as assigned to support premium sales efforts and promotional initiatives
Create opportunities to sell new full season tickets and groups by analyzing customer needs and selling top-down
Attend B2B Partnership Prospecting and Closing Meetings
Innovate new premium service events to enhance partner experience
Premium Sales and Service Associate
New York Football Giants
East Rutherford, NJ
07.2023 - 02.2024
Project managed game day suite drops for service team. Ensuring that over 200+ suites got their respective shipments and add-on offerings.
Spearheaded a group ticketing initiative: created group verticals, qualified and prospected leads, created relationships with clients to grow group revenue.
Worked with business intelligence to analyze revenue data of suites, track payments of 500+ accounts, and analyze the performance of a sales team from a manager's perspective.
Help facilitate Premium Sales Meetings to learn B2B selling techniques
Trained the part-time sales intern in Sales Force, Ring Central, and Archtics to build more outbound efforts for group sales.
Boston Garden Society Premium Service/Sales Intern
TD Garden & Boston Bruins
Boston, MA
01.2023 - 07.2023
Collaborate with various front office departments (marketing, guest experience, legal team) to work on various projects involving but not limited to: contract negotiations, membership offerings, and guest experience.
Create and distribute giveaway gift packs, keep track of giveaway inventory, set-up suites for BGS members, and escort VIP guests.
Led a contract renewal incentivized gifting program to encourage current members to renew for next season.
Assisted in the set-up and operation of BGS member exclusive events, receptions, and playoff games.
Premium Services and Club Supervisor
Delaware North (TD Garden)
Boston, MA
08.2022 - 07.2023
Maintain exclusive access to Boston Garden Society clubs and lounges as necessary by checking tickets and wristbands throughout the event
Set-up, manage, and close-down all premium service offerings, sections, and suites at events
Collaborate with various departments (Boston Garden Society, Ushers, Security, Concessions, Housekeeping, Building Operations) to ensure the smooth operation of events
Corporate Sponsorship Sales Intern
Chicago Sky (WNBA)
Chicago, IL
02.2022 - 08.2022
Built 100+ company contact list of potential companies to partner with for new leads
Created "cold call" email templates to reach out to companies who may potentially want to partner with the Sky
Wrote draft proposals for companies that want to partner with the team
Event Marketing Staff
New York Red Bulls
Harrison, NJ
03.2022 - 08.2023
Helped with the set-up and breakdown of infrastructure and branding for the BULLevard, other activations around Red Bull Arena
Inspire and encourage fan participation during activations
Be a liaison during any on-field match presentation tasks during pre-match, half-time, and post-match
Strategic Marketing Consultant
Boston University Athletic Department
Boston, MA
09.2021 - 05.2023
Selected to work in a marketing consultant group to help generate more fan attendance at Agganis Arena Events.
Lead and founded a project to gain support of Greek-Life organizations by promoting giveaways and incentives for students to attend events.
Contributed input toward reports detailing project updates, performance information and ongoing trends amongst student fans of Agganis Arena.
Entrepreneurship Intern
North County Sports Academy
San Diego, CA
05.2021 - 09.2021
Directed social media and initiatives to promote brand building, customer retention and promoted brand engagement.
Gained vast knowledge of regulations and policies associated with non-compete coaching laws in California.
Identified operational weaknesses and developed improvement plans to correct problems.
Helped generate marketing strategies to compile new leads for potential client growth.
Concierge & Front Desk Agent
Crystal Springs Golf Resort
Hardyston, NJ
03.2019 - 12.2020
Scheduled deliveries of flowers, gifts, and balloons and made guest reservations for spa services, activities, and dining.
Conducted research of local venues, restaurants, sports teams, and visitor spots per guest requests.
Completed multiple projects and tasks at once to ensure high quality and timely delivery for guests and upper-management.
Gave guests first-rate service and support and worked to resolve concerns to ensure guest satisfaction.
Helped book corporate and member-exclusive events.
Boston University Executive Board Positions
Boston University School of Hospitality
Boston, MA
07.2021 - Current
BU School of Hospitality Vice President: Lead and budgeted school-wide projects, developed and maintained successful relationships with industry leaders, faculty, and students, and provided organizational leadership and collaborated with executive board partners to establish long-term goals, projects, and group collaboration.
The St. Kateri Columbian Squires President: Spoke as a key note speaker in front of a 700+ person audience on the importance of young men in today’s Catholic society, and headed up Luminary Project (2010-2019) raising a total of $75,000; nominated as project leader.
Education
Bachelor of Science - Hospitality Management Administration
Boston University
true
05.2023
Skills
Self-starter, Multi-tasker, Problem Solver
People Skills Expert, reliable and trustworthy
Certified in Microsoft Suites, Archtics, Sales Force, Ring Central, and Maestro Property Management System
Timeline
BUSINESS DEVELOPMENT, PREMIUM PARTNERSHIPS
New York Jets
02.2024 - Current
Premium Sales and Service Associate
New York Football Giants
07.2023 - 02.2024
Boston Garden Society Premium Service/Sales Intern
TD Garden & Boston Bruins
01.2023 - 07.2023
Premium Services and Club Supervisor
Delaware North (TD Garden)
08.2022 - 07.2023
Event Marketing Staff
New York Red Bulls
03.2022 - 08.2023
Corporate Sponsorship Sales Intern
Chicago Sky (WNBA)
02.2022 - 08.2022
Strategic Marketing Consultant
Boston University Athletic Department
09.2021 - 05.2023
Boston University Executive Board Positions
Boston University School of Hospitality
07.2021 - Current
Entrepreneurship Intern
North County Sports Academy
05.2021 - 09.2021
Concierge & Front Desk Agent
Crystal Springs Golf Resort
03.2019 - 12.2020
Bachelor of Science - Hospitality Management Administration