Versatile professional with a proven track record in customer service and team development, notably at Equifax. Excelled in complaint handling and fostering client relations, enhancing customer satisfaction through creative problem-solving and empathy. Demonstrated exceptional adaptability and conflict resolution skills, mentoring teams to achieve excellence in service delivery.
Personable and positive with excellent communication and problem-solving abilities. Demonstrates solid understanding of customer satisfaction principles and possesses strong organizational and multitasking skills. Committed to delivering exceptional service and building lasting customer relationships.
