Summary
Overview
Work History
Education
Skills
Commitment
Timeline
Generic
Johni Martinez

Johni Martinez

Martínez,CA

Summary

As a dedicated Service Coordinator with over a decade of experience in behavioral support, I am passionate about enhancing the quality of client care through meticulous documentation and exceptional organizational skills. My expertise spans crisis intervention, staff training, and regulatory compliance, all of which I approach with enthusiasm and a commitment to continual improvement. I strive to foster an environment of collaboration and innovation, eager to tackle new challenges that contribute to the well-being of clients and the efficacy of mental health services. With a strong foundation in interpersonal and critical thinking skills, I excel in coordinating services and providing outstanding client support. I am particularly adept at leading educational initiatives, managing time effectively, and ensuring that all processes adhere to the highest health standards. My goal is to leverage my knowledge and experience in a Service Coordinator position, where I can positively impact the lives of individuals seeking mental health support.

Overview

4
4
years of professional experience

Work History

Client Service Coordinator

Crestwood Behavioral Health
06.2022 - Current
  • Facilitate team meetings focused on addressing patient needs, thereby enhancing collaboration and the overall quality of care
  • Conduct comprehensive patient assessments to refine treatment plans, leading to improved recovery outcomes
  • Monitor medication efficacy and side effects, ensuring precise documentation and continuity of care
  • Implement patient engagement programs that significantly boost client satisfaction and rehabilitation success
  • Maintain meticulous records of patient progress, ensuring strict adherence to healthcare regulations
  • Conduct thorough audits of patient records to ensure data accuracy and compliance with healthcare guidelines
  • Collaborate with multidisciplinary teams to optimize patient care strategies, significantly enhancing treatment effectiveness
  • Analyze patient data to identify trends, adjusting interventions as necessary to improve patient outcomes and care quality
  • Document patient interactions comprehensively, upholding high standards of care and regulatory compliance
  • Develop and introduce innovative patient engagement initiatives, resulting in increased participation rates and improved therapeutic outcomes

Recovery Coach

Crestwood Behavioral Health
10.2020 - 06.2022
  • Cultivated strong relationships with residents, effectively coaching them throughout their recovery journeys
  • Trained new staff members to enhance team efficiency and service quality
  • Communicated critical information with healthcare professionals, ensuring coordinated and comprehensive care
  • Facilitated therapeutic groups, enhancing resident engagement by 20%, and ensured seamless operations through staff training
  • Maintained accurate narcotic medication inventories and ensured exceptional organization of resident charts and medication rooms

Education

Registered Dental Assistant -

Carrington College
Pleasant Hill, CA
04.2014

High School Diploma -

Monte Vista High School
Danville, CA
01.2005

Skills

  • Client relationship building
  • Time management expertise
  • Exceptional communication
  • Professionalism and etiquette
  • Complaint handling
  • Client support
  • Meeting deadlines
  • Provider relations
  • Prescription order management
  • Teamwork and collaboration
  • Documentation and reporting
  • Emergency response
  • Interpersonal relations

Commitment

I am committed to continual growth in my field and am eager to contribute my knowledge and passion for mental health to a new role, where I can help shape the future of client care and support.

Timeline

Client Service Coordinator

Crestwood Behavioral Health
06.2022 - Current

Recovery Coach

Crestwood Behavioral Health
10.2020 - 06.2022

Registered Dental Assistant -

Carrington College

High School Diploma -

Monte Vista High School
Johni Martinez