Accomplished professional with 24 years in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Veterinary Technician
PawMed Urgent Care
05.2021 - Current
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by assisting veterinarians in diagnosing and treating animals.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Veterinary Technician
Blue Pearl Pet Hospital
11.2018 - Current
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Administered medications to animals in treatment and documented changes in condition.
Veterinary Technician
Mt. Holly Veterinary Clinic
02.2018 - Current
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Lead dental technician. Performed cleanings, monitored anesthesia, assisted in extractions, monitored recovery.
Veterinary Hospital Manager
Maybank Animal Hospital
11.2013 - 05.2019
Handled difficult situations calmly; navigating challenging conversations with clients regarding end-of-life decisions or financial constraints.
Maximized available space within the hospital; utilizing creative solutions for storage organization while maintaining a comfortable environment for patients.
Optimized workflow efficiency with strategic delegation of tasks based on individual skillsets and strengths within the team.
Streamlined inventory management for cost-effective ordering, maintaining an organized supply room and reducing waste.
Veterinary Technician
Creekside Vet Clinic, Pa
05.2007 - 10.2013
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Answered owner animal health questions and advised on best care practices.
Veterinary Assistant
Animal Internal Medicine And Specialty Services
07.2000 - 06.2006
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
In charge of I-131 patients. Provided treatments and husbandry for hospitalized cats.
Lead assistant for endoscopy, rhinoscopy, and colonoscopy procedures. Maintained equipment care and ordered all needed supplies for these procedures.
Assisted in chemotherapy administration.
Veterinary Assistant
Tidewater Veterinary Hospital
05.2002 - 05.2004
Improved client relations through effective communication and education on pet health needs.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
COO/Medical Practice Manager at Berkley Urgent Care/Express Health Urgent CareCOO/Medical Practice Manager at Berkley Urgent Care/Express Health Urgent Care