Summary
Overview
Work History
Skills
Certification
Timeline
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Johnie Williams

Clarkson,KY

Summary

Dynamic Business Development Specialist with a proven track record at IPG, excelling in client acquisition and relationship development. Expert in Salesforce and strategic sales planning, Successfully secured high-value accounts and fostered long-term partnerships, driving significant revenue growth. Strong communicator dedicated to delivering tailored solutions that meet client needs.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Business Development Specialist

IPG
01.2015 - Current
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
  • Negotiated contracts and closed sales with new and existing clients.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Managed needs of more than 500 customers at once using strong prioritization and multitasking abilities.
  • Opened over 200 new accounts, exceeding goals 45%.
  • Came up with detailed plans to enhance sales management and prioritize long-term business goals.

Operations Manager

IPG
03.2005 - 01.2015
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.

Maintenance Manager

Mead WestVaco
02.2001 - 03.2005
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
  • Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
  • Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.

Department Manager

Lowes Home Improvment
08.1988 - 01.2001
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Skills

  • Client acquisition
  • Relationship development
  • Sales forecasting
  • Communication skills
  • Presentation skills
  • Account management
  • Contract management
  • Presentation skills
  • CRM software (Salesforce)
  • Customer service
  • Competitive and Trend analysis

Certification

Sandler Sales Training Completion

Timeline

Business Development Specialist

IPG
01.2015 - Current

Operations Manager

IPG
03.2005 - 01.2015

Maintenance Manager

Mead WestVaco
02.2001 - 03.2005

Department Manager

Lowes Home Improvment
08.1988 - 01.2001

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Johnie Williams