Johniqua Barr
Jacksonville,FL
Summary
Dedicated Site Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
Work History
Security Officer
First Coast Security Services
Jacksonville, FL
08.2023 - Current
- Maintain a safe and secure environment
- Patrol assigned areas and respond to incidents
- Provide clear direction to visitors
- Assess and respond to potential threats appropriately
Site Manager
Securitas Security Services USA
Jacksonville, FL
01.2023 - 05.2024
- Interviewed, hired and trained new workers.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Attended weekly meetings with Bacardi to discuss safety procedures, compliance issues and facility maintenance.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Lieutenant/Supervisor
Giddens Security
Fleming Island, FL
07.2019 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Set overall vision and provided team leadership.
- Scheduler
- Payroll
- Data Entry
Supervisor, Customer Service
Allied Universal
Miami, FL
08.2016 - 07.2019
- Customer service
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
Team Leader
Vista Security
Miami, FL
07.2015 - 11.2018
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Front Desk Receptionist
Front Desk Receptionist
Miami, FL
07.2014 - 11.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Used internal software to process reservations, check-ins and check-outs.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Luggage Warehouse Supervisor
American Guard Security Services
Miami, FL
06.2014 - 04.2015
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution, and workplace safety.
- Completed daily operations on time and maintained high standards of accuracy.
Event Staff
Contemporary Services Company
09.2011 - 04.2014
- Manage Crowd Control, Wander, Bag Checker, And
- Sometimes Conduct A Pat Down Search.
Education
High School Diploma -
Miami Carol City High School
Miami Gardens, FLCriminal Justice
Lindsey Hopkins Technical College
Miami, FL06.2015
Skills
- Supervising Experience
- Time Management
- Customer Service
- Social Perceptiveness
- Computer Literacy
- Windows & Microsoft Office
- Staff Management
- Scheduling
Additional Information
- D License - August 2025
- G License - February 2027
Timeline
Security Officer
First Coast Security Services
08.2023 - Current
Site Manager
Securitas Security Services USA
01.2023 - 05.2024
Lieutenant/Supervisor
Giddens Security
07.2019 - 02.2023
Supervisor, Customer Service
Allied Universal
08.2016 - 07.2019
Team Leader
Vista Security
07.2015 - 11.2018
Front Desk Receptionist
Front Desk Receptionist
07.2014 - 11.2015
Luggage Warehouse Supervisor
American Guard Security Services
06.2014 - 04.2015
Event Staff
Contemporary Services Company
09.2011 - 04.2014
High School Diploma -
Miami Carol City High School
Criminal Justice
Lindsey Hopkins Technical College