John J Bisker IV
Acworth,GA
Summary
Goal driven professional with demonstrated experience in relationship development, managing projects, and ensuring client success. Experience managing teams and executing strategies for business development and client engagement. Proven history working with large projects and keeping organized and efficient workflow management processes. Excellent communication skills, facilitating stakeholder loyalty and project success.
Overview
21
21
years of professional experience
Work History
Senior Project Manager, PMO
Fiserv
05.2021 - Current
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders and stakeholders.
- Liaised with the finance department to collaboratively design budgets incorporating operational needs and monetary goals.
- Managed documentation to ensure projects complied with audit and compliance.
- Identified plans and resources required to meet project goals and objectives.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Reined in project costs while meeting key milestones.
- Headed project teams specializing in design and launch activities.
- Managed projects providing end to end delivery from inception to production,
- Facilitated executive program and project read outs to Senior leadership and stakeholders.
Uniform Patrol/Detective
Marietta Police Department
02.2013 - 04.2021
- Ensure case completion with victims, suspects, and witnesses.
- Communicating with surrounding agencies to combine/strategize resources to effectively solve crimes with involved parties.
- Effective report writing documenting follow up investigation of crimes to present in court.
- Cross functional project management with a team of officers to coordinate and maintain peace and order within assigned territory.
- Cross functional project management as a member of the Crisis Response Team coordinating and organizing multi-jurisdictional operations.
- School Resource Officer for Marietta Sixth Grade Academy. Ensuring a safe student/teacher workplace. Community Policing involvement with parent/teacher interaction and conflict resolution.
Department Supervisor/Sales
The Home Depot Inc
04.2003 - 02.2013
- Served as Department Manager for several departments between 2006-2011 including Hardware, Garden, Kitchen and Bath/Appliances/Plumbing,and Paint.
- Managed sales and customer service departments generating up to 8million in annual revenue figures. Managed inventory of over 10,000 products at once and trained new associates on customer service and product knowledge.
- Worked with customers on sales that required installations, special orders, and in stock sales.
- Ensured the performance management of 5-20 associates charged with maintaining stock, assisting customers, and product knowledge expertise.
- Worked with the corporate office on installing a Micro Blend paint system. Increased sales of liquid paint as a result of being able to provide customers better options at various price points.
- Earned the highest gross margin in the district as the Department manager of Paint resulting in over a 600% return for the quarter.
- Drove sales in the Hardware department by developing relationships with corporate merchants and outside vendors to ensure quality and timely installations and delivery of products.
- Served as manager while the scheduled manager was not available
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, Georgia12.2019
Skills
- Safe5 Scrum Master Certification
- Compliance Monitoring
- Risk Management
- eJira proficient
- Stakeholder Management
- Servant Leadership
- End to end delivery
- Effective Communication
- Relationship Development
- Business development
- Revenue generation strategies
- Budget Administration
Awards
Fiserv living Proof Awards - Awards from leadership for superior performance
Meritorious Service Award for saving a life, Marietta Police Department
Department Commendations, Marietta Police Department
Citizen Commendations, Marietta Police Department
Customer Service Awards, The Home Depot
Timeline
Senior Project Manager, PMO
Fiserv
05.2021 - Current
Uniform Patrol/Detective
Marietta Police Department
02.2013 - 04.2021
Department Supervisor/Sales
The Home Depot Inc
04.2003 - 02.2013
Bachelor of Science - Criminal Justice
Kennesaw State University