Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

John "Jack" Leonhard

Derry,NH

Summary

Skilled Tire Sales Manager with background in overseeing successful tire centers. Experience includes inventory management, customer service excellence, and team leadership. Strengths lie in ability to exceed sales goals, maintain high customer satisfaction ratings and foster a cohesive team environment. Previous roles have seen significant growth in revenue and enhancement of operational efficiency.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager

Seacoast Harley-Davidson
North Hampton, NH
03.2018 - Current
  • Motorcycle Sales
  • Closing Deals
  • Trade Evaluations
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Created marketing materials including brochures, flyers, and presentations for potential customers.
  • Resolved escalated customer inquiries or complaints in a timely manner.
  • Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.

Owner /Store Manager

Leonhard Enterprises dba/ Lefebvre's Tire & Auto
Londonderry, NH
07.2001 - 10.2017
  • Retail and Commercial Tire Sales:
  • Outside Sales of Passenger, LT, Truck, Off Road, Farm & Industrial tires
  • Truck & Farm Tire Road Service
  • Towing and Recovery
  • Auto & Truck Repair
  • Wheel Alignment
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Ensured compliance with local, state, and federal regulations.
  • Provided direction and guidance to employees.
  • Conducted performance reviews for employees on a regular basis.
  • Set pricing structures according to market analytics and emerging trends.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Managed sales presentations to promote product and brand benefits.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.

Store Manager / Commercial Tire Sales

Stratham Tire
Londonderry, NH
01.1986 - 07.2001
  • Outside & Retail Commercial, Retail and Wholesale Tire Sales
  • Auto Repair
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Trained and mentored associates to teach daily tasks and procedures.

Tire Sales

Montgomery Wards Department Store
Bedford, NH
04.1981 - 01.1986
  • Tire Sales
  • Tire Service
  • Auto Parts Sales
  • Service Advisor

Education

High School Diploma -

Pinkerton Academy
Derry, NH
06-1980

Skills

  • Order Management
  • Action planning
  • Team building and development
  • Data reporting
  • Revenue monitoring
  • Sales team evaluations
  • Invoice Processing
  • Vendor Relations
  • Sales strategy development
  • Inventory Management
  • Needs Assessment
  • Customer Billing
  • Account Management
  • Aftermarket Sales
  • Sales Reporting
  • Brand Marketing
  • Territory Management
  • Sales Targeting
  • Product Demonstration
  • Time Management
  • Sales Presentations
  • Shipping and Receiving Oversight
  • Brand Promotion
  • Professionalism
  • Client Base Retention
  • Service-driven sales
  • Sales territory growth

Certification

  • Harley-Davidson Master Sales Certification
  • Michelin, Toyo, Bridgestone/Firestone, Hankook, Cooper, General, Pirelli, Nokian,
  • Passenger, Light Truck, Commercial, Farm & Off Road Certifications
  • TIA Passenger and Commercial Tire Certified
  • NH State Vehicle Inspection License

Affiliations

  • Motorcycles
  • Antique Trucks
  • Camping
  • Metal Toy Collector
  • Traveling

References

References available upon request.

Timeline

Assistant Sales Manager

Seacoast Harley-Davidson
03.2018 - Current

Owner /Store Manager

Leonhard Enterprises dba/ Lefebvre's Tire & Auto
07.2001 - 10.2017

Store Manager / Commercial Tire Sales

Stratham Tire
01.1986 - 07.2001

Tire Sales

Montgomery Wards Department Store
04.1981 - 01.1986

High School Diploma -

Pinkerton Academy

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John "Jack" Leonhard