John "Jack" Pavlack
Bloomington,IN
Summary
Hardworking and reliable employee with extensive background providing excellent customer service, performing in high stress situations, and working at a high level for my employer. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Marketing Intern
First Baptist Athletics Of Indianapolis
Indianapolis, IN
05.2024 - 08.2024
- Worked hand in hand with an outside marketing firm to develop graphics for FBA's new gym.
- Researched competitors' marketing strategies and tactics.
- Participated in, and contributed to, internal company meetings.
- Reviewed company financial statements to evaluate financial performance and uncover areas of strength and potential risks.
Front End Associate
Market District Giant Eagle
Carmel, IN
05.2022 - 08.2024
- Processed customer transactions and provided excellent customer service.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
Food Delivery Driver
DoorDash
Bloomington, IN
11.2021 - Current
- Delivered food orders to customers in a timely manner.
- Provided excellent customer service throughout the delivery process.
- Complied with company policies related to safe driving practices and procedures.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Maintained positive attitude and diplomacy when dealing with customers and other restaurant employees.
Child Care Assistant
Meridian Hills Country Club
Indianapolis, IN
05.2021 - 08.2021
- Organized and implemented activities that developed children's physical, emotional and social growth.
- Provided a safe environment for the children to play in, ensuring their safety at all times.
- Monitored children's play activities to ensure safety of the children.
- Developed positive relationships with families by communicating regularly regarding their child's progress.
- Participated in staff meetings to discuss strategies for improving the quality of care provided to the kids.
- Cared for 2-10 children at once ages 2 to 8.
Facilities Assistant
First Baptist Athletics Of Indianapolis
Indianapolis, IN
10.2019 - 10.2020
- Assisted with the maintenance and care of facilities such as sports fields/facilities, concession stand, and parking lot.
- Demonstrated integrity and respect for my employer by working in a hard, timely manner, even when not being monitored by a superior.
- Demonstrated customer service and communication abilities in interactions with parents and youth participants.
- Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
Education
Bachelor of Arts - Advertising, Marketing Minor
Indiana University
Bloomington05-2025
High School Diploma -
Brebeuf Jesuit Preperatory School
Indianapolis05-2021
Skills
- Creative Problem Solving
- Analytically Thinking
- Customer Service
- Microsoft Excel
- Collaborative Problem Solving
- Easily Adaptable
- Quick Grasping
- Creative Skills
Affiliations
- I am passionate about exercise and maintaining a healthy lifestyle through physical activity and healthy diet choices.
- I read daily, and especially enjoy mystery and horror novels.
References
References available upon request.
Timeline
Marketing Intern
First Baptist Athletics Of Indianapolis
05.2024 - 08.2024
Front End Associate
Market District Giant Eagle
05.2022 - 08.2024
Food Delivery Driver
DoorDash
11.2021 - Current
Child Care Assistant
Meridian Hills Country Club
05.2021 - 08.2021
Facilities Assistant
First Baptist Athletics Of Indianapolis
10.2019 - 10.2020
Bachelor of Arts - Advertising, Marketing Minor
Indiana University
High School Diploma -
Brebeuf Jesuit Preperatory School