John (Jack) Tilzey

Summer Internship with the Cape Cod Baseball League (CCBL). One of the nation's premier collegiate summer leagues, the CCBL boasts over one thousand former players who have gone on to play in the MLB. Assisted the Director of Gameday Operations and staff for the Chatham Anglers. Worked with Gameday staff to execute home baseball games and events. I was also elected to man the grill on several occasions.

Summer job for 3 years. Upscale waterfront seafood restaurant in Salem, MA. Provided excellent customer service while meeting challenging time goals. Trained and mentored newly hired employees to explain process flow and safety procedures. Enhanced dining room operations. Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications. Cultivated warm relationships with customers.

First summer job. Popular and busy family oriented restaurant in downtown Beverly, MA. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Cleared tables immediately after guests left in preparation for next party. Maintained speed of service for food orders while minimizing errors and complaints. Provided excellent customer service while meeting challenging time goals. Kept updated knowledge of menu and promotions. Assisted servers with table settings and beverage refills to support high-volume shifts.

North Shore Rovers is a club soccer team for children and young adults with disabilities. Chosen to be an ambassador for the organization. Organized games and tournaments for the players. Coached and mentored the teams. Attended weekend practices and games. Built strong relationships with the players and other coaches. Organized my own basketball tournament for the players.