Summary
Skills
Work History
Education
Bartender
John (Jason) Hanny

John (Jason) Hanny

General Manager | Task Force Manager | Entrepreneur
Buffalo,NY

Summary

Energetic, flexible, and results-oriented multi-operational Manager enthusiastic about delivering superior service to every guest. History of driving results for company growth through proper hiring, training, processes, procedures, and overall company awareness. Offering 35 years of focused leadership and hospitality operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.

Skills

Problem Solving

undefined

Work History

Restaurant Consultant

Ocean House Coastal Grille
01.2024 - 03.2024
  • Contracted with owners for 3 months to take leadership role in getting restaurant open.
  • Served as ongoing resource for clients answering questions addressing concerns and providing guidance whenever needed.
  • Assisted in recruitment efforts by developing job descriptions, interviewing candidates, and evaluating potential hires for fit within organization's culture.
  • Improved customer satisfaction by conducting thorough restaurant evaluations and providing actionable feedback.
  • Advised on implementation of technology solutions like online reservations systems or point-of-sale interfaces increasing efficiency.
  • Facilitated employee training sessions on topics such as food safety, customer service techniques, and conflict resolution strategies.


Innkeeper & Restaurant General Manager

Shore Acres Inn And Restaurant
08.2020 - 12.2023
  • Seasonal operation on 46 acre property, 1800' of lakefront, 23 rooms, fine dining restaurant, and casual lakeside bar.
  • Designed and built new lakeside bar on property named Bravo Zulu.
  • Oversaw daily operations of inn, restaurant, and lakeside bar, ensuring all aspects ran smoothly.
  • Increased sales from $1.2M to $2.8M in two years.
  • ROI of 24.47% in third year.
  • Improved overall financial performance by closely monitoring expenses and implementing cost-saving measures where feasible.

Co-Founder

Pet Connect Business
05.2015 - 12.2020
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
  • Created company trajectory, business development, sales strategies, partnerships, feature sets, industry ambassadors, marketing, hiring, and budgets.
  • Increased business profiles from 46 locally to over 100K nationally in 11 months.
  • Established foundational processes for business operations.

Director Of Sales

Rooam
06.2016 - 07.2019
  • Increased revenue 410% in 11 months.
  • Achieved dramatic SaaS sales increase by skillfully managing relationships and proactive sales approaches.
  • Motivated employees to success and improvements, which bolstered efficiency rates by 45%.
  • Sales Manager; led six individuals in four regional territories.
  • Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.

Senior Account Executive

Oracle-Micros Systems
05.2005 - 06.2016
  • Exceeded sales quota consecutively from 2006-2015.
  • Recognized as top 10 National Sales Executives 2008-2014.
  • Earned multiple sales rewards FY 10', 11', 12', 13', 14'.
  • Developed and executed aggressive strategies that increased sales and expanded customer territory base by 37%.
  • Landed 15 national brands (i.e. Outback Steakhouse, Auntie Anne's Pretzels, and Famous Dave's BBQ).
  • Surpassed $1M in territory SaaS sales; first time historically.

Assistant Restaurant General Manager

Capital Grille
05.2001 - 05.2005
  • Managed 40% of sales for $12M operation.
  • Increased sales by $1.2M in 2004.
  • Developed and implemented new product inventory system and standardized Aloha POS system procedures resulting in 2.1% decrease in beverage costs.
  • Directed off-premise catering initiative, which increased annual sales by $250K.

Restaurant General Manager

Legal Sea Foods, Inc.
03.1996 - 04.2001
  • Oversaw training of more than 2,400 team members.
  • Launched and/or managed 16 restaurants nationwide, spanning $5-12M each in annual sales.
  • Designed restaurant infrastructure and supervised all front and back of house operations in preparation for transition to ongoing management team.
  • Decreased employee turnover by 40% in six months by building committed management team and staff.
  • Established budget forecasts and managed P&L to minimize variances and meet projections.

Education

Bachelor of Science - Hotel & Restaurant Management

Purdue University
West Lafayette, IN
09.1990 - 06.1992

Associate of Arts - Hotel & Restaurant Management

Paul Smith's College
Paul Smith's, NY
09.1987 - 05.1989

Similar Profiles

CREATE PROFILE
John (Jason) HannyGeneral Manager | Task Force Manager | Entrepreneur